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My NRMA

Member-owned travel, tourism, and services provider

Food and Beverage Supervisor

Food & Beverage Operations ManagementPosted on Nov 13
Full-timeLake St Clair, AustraliaNo salary listed

About the Job

Requirements

  • Strong food and beverage leadership experience.
  • A reputation for providing excellent customer service and engaging in conversations with guests.
  • The ability to build team skills and knowledge through training, coaching, and mentoring.
  • Knowledge of contemporary food and service trends and culinary styles.
  • Broad knowledge of wine varieties and appropriate food and wine combinations.
  • Experience with stock management, ordering, and invoicing.
  • Rostering experience.
  • A current driver's licence and a car are essential for living in the remote location.
  • A keen interest in and extensive knowledge of tasting experiences, including wine, chocolate, and whiskey.

Responsibilities

  • Enhance the food and beverage experience for guests.
  • Support the team to ensure day-to-day operations meet a high standard.
  • Share responsibility for the after-hours phone as part of the leadership team.
  • Oversee the Highland buffet breakfast, in-room larder picnic-style lunch, and three-course dinners hosted in the dining room.
  • Identify opportunities to enhance the guest experience by showcasing local Tasmanian products and upskilling the team.
  • Curate, manage, and host specialised tasting events and experiences for guests, including wine, chocolate, and whiskey tastings.

About the Company

My NRMA

Member-owned travel, tourism, and services provider

NRMA is a large, member-owned organization in Australia with over 3.2 million Members. It operates across tourism, leisure, and travel, offering services such as accommodation, car hire, ferries, experiences, and roadside assistance that support people on road and water journeys. Its product ecosystem centers on a Membership model that delivers value through services, experiences, and benefits added for Members. The company differentiates itself by being member-owned, prioritizing people, Members, and customers, and fostering a culture of care, innovation, inclusivity, and community impact. Its goal is to make journeys better for everyone—delivering practical help and memorable experiences while working toward a shared future.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$72.7M
Headquarters
Sydney NSW, Australia
Founded
1920

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