Product Director

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What We Do...

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the Product Director role...

Build the future of agentic hotel commerce for Enterprise and Hotel Groups. Imagine a hotelier setting a goal, working with intelligent agents to turn it into action, and staying confidently in control. Bring deep enterprise product experience that helps customers operate across properties and realise measurable value.

SiteMinder helps hoteliers attract, reach and convert guests online. We are building smaller, highly capable product teams that own customer value, adoption and commercial outcomes from discovery through operation.

Our product philosophy is to be powerfully simple. We expand the depth and breadth of what our products can do while keeping them intuitive and easy to use. Every new capability should help hoteliers achieve more without adding unnecessary complexity to their work.

Your mandate and resources...

You will have a dedicated team and engineering capacity to deliver products for enterprise hotel groups and chains.

You own product investment decisions and commercial outcomes for the enterprise Groups and Chains portfolio, sharing segment revenue accountability with Sales and commercial leaders. You have autonomy to set the product roadmap for segment-specific solutions, make investment trade-offs and prioritise enterprise adoption, retention, pricing and customer ROI. Partner with other product leaders on the shared capabilities your customers need.

Grow the future of agentic hotel commerce

Help hotel groups and chains turn the promise of intelligent agents into value across their operations. Shape how new experiences fit complex enterprise workflows, distribution systems and multi-property needs, with the trust and control customers expect. You will bring hotel and travel expertise to the product, pricing and investment choices that make this future useful, adoptable and commercially sustainable.

What you will do...

• Share the segment revenue target with Sales and commercial leaders, connecting enterprise adoption, retention and pricing to customer and company returns.

• Lead segment-specific solutions and influence shared product roadmaps for group configuration, enterprise workflows and distribution needs.

• Build direct relationships with hotels globally and translate GDS, PMS and CRS realities into practical priorities and implementation choices.

What you have...

You are a hands-on builder as well as a leader in your work. You personally use AI to turn ideas into working prototypes, experiments or usable product artefacts, test them with evidence and improve them. You learn by making, challenge established ways of working and help reinvent what excellent product work looks like with AI. Be ready to show what you built yourself, what changed as a result and how you checked the quality of AI-assisted work.

• You have large-enterprise hospitality or travel product experience and practical experience with Global Distribution Systems, Property Management Systems and/or Central Reservation Systems.

• You have owned commercial product decisions involving enterprise revenue, pricing, investment ROI and measurable customer value.

• You can navigate multi-property operations, integrations, enterprise buying and rollout complexity, and influence global customers and internal domain owners.

• Group-wide adoption programmes, enterprise packaging, distribution economics and international hotel-chain relationships are valuable. Evidence matters more than a particular previous title.

Our Perks & Benefits…

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Flexibility to work in a Hybrid model (3 days in-office)

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.

When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.