Modernization Engineer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

At Kyndryl, we apply AI where it can deliver the greatest real-world impact. As a Modernization Engineer, you will work directly with customers to solve complex challenges and build solutions that can reshape industries. Supported by a global AI ecosystem, you will move quickly and play a central role in delivering meaningful outcomes through our integrated engineering, consulting, and product model.

This hybrid role goes beyond traditional consulting or software engineering. It is built for real-world AI deployment and emphasizes accountability for outcomes, not only code.

You will combine engineering depth with consultative skills to deliver tailored solutions that create measurable business value. Working closely with customer teams—often on-site—you will rapidly scope, prototype, and deploy generative AI, agentic AI, and multi-agent solutions. Lessons from each engagement will help strengthen Kyndryl’s platforms and accelerate future deployments.

This role is ideal for someone who enjoys solving complex problems, working directly with customers, and shaping the future of enterprise AI.

What you will do

• Agent Design & Architecture: Build, customize, and deploy autonomous agents using Kyndryl’s Agentic Platform, LLMs, prompt design, knowledge graphs, and task trees to ensure high contextual accuracy.
• System Integration & Orchestration: Connect agents across APIs, databases, hybrid-cloud platforms, and external services using orchestration tools like Temporal and Airflow, alongside an Enterprise Agents and Tools Registry.
• Security, Governance & Gateway Management: Implement the Agent Communication Gateway with robust authentication, authorization, rate limiting, cost controls, and safety safeguards for reliable, responsible AI operations.
• Continuous Optimization & Observability: Refine agent performance, latency, and reasoning using feedback loops, reinforcement learning, semantic knowledge layers, and end-to-end telemetry metrics.
• End-to-End Customer Delivery: Lead solution delivery from initial scoping to production, translating complex customer needs into fit-for-purpose, high-impact AI implementations that drive measurable adoption.
• Cross-Functional Collaboration & Field Intelligence: Work with researchers, engineering, and product teams to share operational lessons, establish best practices, and document agent logic and deployment frameworks.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscale's that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 3+ years of experience building AI solutions, multi-agent systems, and orchestration frameworks using LangChain, LangGraph, AutoGen, CrewAI, or Semantic Kernel.
• Hands-on full-stack development experience using Python, React.js, and TypeScript, along with microservices architecture, back-end services, and RESTful API development.
• Proficiency in SQL (PostgreSQL), NoSQL (MongoDB), and vector databases, with practical experience deploying RAG architectures for structured and unstructured data.
• Strong background in Docker, Kubernetes, CI/CD pipelines (GitHub Actions), Git, and deployment across major cloud platforms (AWS, Azure, or GCP).
• Ability to translate complex business needs into technical solutions and effectively communicate their value to executive-level stakeholders.

Preferred Technical and Professional Experience

• Bachelor’s degree in CS/Engineering (or equivalent)
• Experience implementing AI telemetry and monitoring tools such as LangSmith, Langfuse, and LiteLLM to track agent behavior, latency, and performance.
• Familiarity with data engineering libraries and distributed frameworks, including Pandas, Spark, and cloud-native AI platforms.
• Deep understanding of system performance tuning, scalability, security controls, and authentication protocols for enterprise AI operations.
• Familiarity with community-driven AI libraries, models, and repositories, including Hugging Face, fine-tuning workflows, and open-source models.
• Broad cross-functional exposure across AI/ML and cloud consulting, combined with deep technical specialization in core software delivery practices.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.