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Handshake

Connects talent with jobs and AI training work

Manager Strategic Projects

Corporate & Technical Training +1Confirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • At least 7 years of experience in operationally intensive roles such as marketplace operations, data operations, or strategy and operations.
  • At least 2 years of experience managing high-performing teams in fast-paced, execution-focused environments.
  • Experience leading complex, multi-stakeholder projects from definition through delivery, ideally involving artificial intelligence, data, or technical workflows.

Responsibilities

  • Lead and manage a team of Strategic Project Leads across multiple complex artificial intelligence data and evaluation projects, ensuring clarity of ownership, priorities, and execution.
  • Drive on-time, high-quality delivery across custom data pipelines and expert labeling workflows, focusing on throughput, quality, and cost.
  • Translate researcher and customer needs into clear project plans, scopes, and operational workflows that Strategic Project Leads and Fellows can execute.
  • Own portfolio performance metrics, including quality, throughput, service-level agreements, utilization, and margin, and use data to drive continuous improvement.
  • Ensure a high-quality experience for Handshake Fellows, enabling them to produce high-quality, scalable data while feeling supported and informed.
  • Partner with Product and Engineering to evolve internal tooling, workflows, and systems that improve efficiency and quality.
  • Set priorities, unblock delivery, coach performance, and build strong operational habits with Strategic Project Leads.
  • Work with Operations leadership on resourcing, staffing models, and long-term capacity planning.
  • Work with researchers, procurement partners, and Engagement Managers to translate research and business goals into executable project plans.
  • Work with Product and Engineering on internal tools, data pipelines, and systems that improve the effectiveness of Strategic Project Leads and Fellows.

Desired Qualifications

  • Prior experience in investment banking, private equity, or management consulting is strongly preferred.
  • Background in AI data operations, machine learning operations, or technical services is a strong plus.

About the Company

Handshake

Connects talent with jobs and AI training work

Handshake connects job seekers, employers, and university career centers through recruiting software, and supplies AI labs with experts who train and test language models. Its career platform combines job matching, recruiting events, and profiles that show completed AI projects and paid training experience. Handshake AI recruits and matches fellows to projects where they review model answers, create training data, and apply knowledge from their own fields. Employers pay for recruiting subscriptions and promotions, while its enterprise AI team builds agents and trains models inside customers' systems. Handshake was founded in 2014 and is headquartered in San Francisco.

Company size
501-1,000
Company stage
Series F
Total funding
$434M
Headquarters
San Francisco, CA
Founded
2014

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