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ServiceNow

Builds software that automates business workflows

Senior Advisory Solution Consultant - Federal

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeVienna, VA, USA

About the Job

Requirements

  • A BS degree in computer science, management information systems, or equivalent experience is required.
  • At least 5 years of experience in technical positions such as Sales Engineer, Pre-Sales Engineer, or Solutions Architect is required, ideally for a cybersecurity vendor.
  • At least 5 years of experience in customer-facing or customer-support positions is required.
  • Solid understanding of networking concepts and technologies.
  • Demonstrated track record of taking ownership of complex initiatives and producing successful outcomes.
  • Experience closing complex cybersecurity SaaS solutions with enterprise customers and supporting Sales Account Executives and Regional Sales Managers.
  • Knowledge of one or more of the following: Internet of Things, operational technology, Internet of Medical Things, wireless technologies such as wireless LAN controllers, Meraki, and Aruba; Linux operating systems; virtualized environments; network knowledge; utility scripting.

Responsibilities

  • Provide virtual and in-person technical demonstrations.
  • Deploy proof-of-value installations.
  • Lead technical training sessions based on proof-of-value findings.
  • Support marketing activities, conferences, and speaking engagements.
  • Address prospects’ needs through verbal and written communication.
  • Contribute individually while collaborating with and strengthening teammates.
  • Support prospects throughout the sales process and through customer support; troubleshoot issues and develop new use cases for internal and external use.
  • Develop prospect-facing documentation.
  • Travel up to 40% of the time on average; travel may vary by region.

Desired Qualifications

  • Python is preferred for utility scripting.

About the Company

ServiceNow

Builds software that automates business workflows

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2004

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