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KPN

Nationwide telecom and ICT services provider

ICT Intern - E

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Internship · Winter 2027Diemen, Netherlands€600

About the Job

Requirements

  • Be an ICT System Engineer student at MBO level 4.
  • Be motivated to learn and deepen practical ICT knowledge.
  • Be available starting February 1, 2027.

Responsibilities

  • Work as an onsite service desk employee, handling a broad range of IT questions.
  • Learn ITIL processes, including Incident Management, Request Fulfilment and Problem Management.
  • Work with various tools, including systems in the customer environment.
  • Communicate daily with end users, partners and/or suppliers through different channels.
  • Learn how asset management relates to logistics and administration, and support customers and end users with ICT expertise.
  • Work closely with a team of colleagues.
  • Apply theoretical knowledge in practice.
  • Pursue opportunities to broaden skills and experience by taking initiative.

About the Company

KPN

Nationwide telecom and ICT services provider

KPN provides telecommunications and IT services in the Netherlands. They run national fixed and mobile networks, including a large fibre footprint and 5G, to deliver consumer services such as telephony, broadband internet, and TV, often bundled in fixed-mobile packages under multiple brands. For businesses and government, they offer connectivity plus IT services like cloud, cybersecurity, data networks, data centres, workplace management, and IoT, along with wholesale access to their networks for other providers. Their goal is to connect the Netherlands with reliable telecom and IT services, grow recurring revenues, maintain market leadership, and expand capabilities in fibre, 5G, cloud, cybersecurity, and IoT while supporting wholesale partners and investing in relevant technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Rotterdam, Netherlands
Founded
1989

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