Technical Trainer
Genetec
Technical Trainer
Genetec
Unifies video surveillance, access, ALPR
Genetec · Singapore, Singapore (Hybrid) · Full-time · Posted 2026-09-16
Workplace: hybrid
Department: Technical Training
🌍Genetec - Protect the everyday
We are a group of trainers committed to delivering quality knowledge and instruction to Genetec customers, partners, and employees throughout the Asia Pacific region. Our goal is to foster knowledge-building experiences for others to be confident in their understanding and using the products within their Genetec portfolio. You will collaborate closely with internal teams to continuously develop training resources and ensure smooth processes.
🔎What your day will look like:
Provide technical training for Genetec customers, partners, and internal teams, primarily from the Singapore office
Develop training presentations, manuals, and course outlines
Update existing training resources as Genetec’s product line evolves, and continuously improve documentation practices
Maintain a current, in-depth knowledge of Genetec’s product line
Contribute to a positive, complementary team culture through respect, support, and inclusion amongst your colleagues
🌟About you
*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*
Ability to collaborate and foster communication internally and externally
Ability to effectively communicate with a variety of audiences
Professional working level of English and local language
Willingness to travel within the APAC region, and occasionally internationally, up to 50% of the time
Desire to be a part of and support a diverse, inclusive, respectful work environment
Degree in Computer Science, Engineering, or equivalent experience
💥Technical Expertise
Experience within the Physical Security and/or Software industry
Knowledge of Windows operating systems
Knowledge of networking principles and IP protocol
Experience with networking and database concepts, and client-server environments
Experience with PC configuration and troubleshooting
💎Even better if you have these assets
Experience with Genetec products
Knowledge of additional Asian languages
Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.
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Genetec builds open-platform software and hardware that secures physical spaces, supports public safety, and streamlines operations. Its flagship Security Center combines video management, access control, and automatic license plate recognition (ALPR) into one integrated system, along with other security features. Unlike some competitors, Genetec emphasizes an open ecosystem and cross-domain integration, enabling a single platform to work with various devices and partners while helping customers scale without vendor lock-in. The company’s goal is to help organizations reduce complexity, gain better visibility, and adapt their security and operations as needs change.
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