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Zalando

Online fashion retail marketplace and logistics

Department Supervisor

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDresden, GermanyNo salary listedIn-person

About the Job

Requirements

  • Several years of professional experience in a similar position with functional leadership responsibility.
  • Take ownership, show flexibility, organization skills, and assertiveness, and maintain a friendly, service-oriented manner.
  • Develop and implement new ideas to make the offline shopping experience more attractive and increase sales.

Responsibilities

  • Ensure, with the team, that customers find a well-organized and attractive sales floor and a positive shopping atmosphere; monitor key performance indicators and proactively derive sales-promoting measures.
  • Create professional customer service with the team and implement suitable marketing measures in collaboration with Store Management.
  • Act as a role model and motivate the team through transparency, authenticity, and collaboration on equal terms.
  • Proactively lead sales-floor activities and oversee the flow of goods and processes between the sales floor and warehouse.
  • Manage daily staff schedules and onboard new employees.

About the Company

Zalando

Online fashion retail marketplace and logistics

Zalando operates as a European online marketplace for fashion and lifestyle items, selling clothing, shoes, and accessories directly to consumers and earning commissions from third-party sellers (plus Zalando Plus). Shoppers use its website or app to browse brands, and Zalando handles order processing and logistics, offering free delivery and free returns along with personalized recommendations and optional faster shipping for Plus members. It differentiates itself by combining direct sales with a large marketplace across 25 European markets, delivering a wide product range with strong logistics and a seamless shopping experience. Its goal is to remain a leading European online fashion retailer by connecting customers with many brands and improving convenience and services through technology and premium options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2008

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