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Cooper Norcross Health

Academic health system serving South Jersey

Patient Relations Specialist

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeCamden, NJ, USA$18 - $29In-person

About the Job

Requirements

  • Excellent oral and written communication skills.
  • Expertise in complaint resolution, customer service, and healthcare experience.
  • A high school diploma or equivalent is required.
  • Must be available to work the listed shifts, weekdays, and weekends.

Responsibilities

  • Oversee patient valuables and personal belongings, ensuring that patient inquiries are addressed as quickly as possible.
  • Document all patient belongings and valuables delivered for safekeeping, return all items to the patient or their authorized representative, and maintain an organized inventory for reference.
  • Ensure the timely return of patient belongings and valuables upon discharge.
  • Collaborate with and support nursing leadership and staff, ensuring adherence to internal policies and employing best practices to identify performance-improvement opportunities.

About the Company

Cooper Norcross Health

Academic health system serving South Jersey

Cooper Norcross Health is an academic health system serving South Jersey from the Philadelphia suburbs to the Jersey Shore. Its Camden flagship is South Jersey's only Level I adult trauma center and the busiest in the Philadelphia region; the system also operates a Level II pediatric trauma center and MD Anderson Cancer Center at Cooper. Patients access primary, specialty, emergency, inpatient, surgical, urgent, and rehabilitation services at Cooper hospitals and outpatient clinics, while physicians teach at Cooper Medical School of Rowan University and advance care and research. Rooted in Cooper Hospital, which opened in 1887, the not-for-profit system is headquartered in Camden, New Jersey.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Camden, NJ
Founded
1887

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