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Concentrix

Global BPO offering customer engagement services

Customer Acquisition Specialist

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMakati, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • At least 12 months of outbound sales experience.
  • At least 6 months of cold-calling experience.
  • Must be a high school or senior high school graduate.
  • Must have CSVAR High B2 or above communication skills.
  • Must be comfortable working in a high-volume calling and high-rejection environment and be resilient and target-driven.
  • Must have strong objection-handling and probing skills.

Responsibilities

  • Identify and prospect new business-to-business clients through cold calling, email outreach, LinkedIn, networking, and referrals.
  • Qualify leads based on business needs, budget, and decision-making potential using the BANT or MEDDICC framework.
  • Conduct discovery calls and product presentations tailored to corporate clients.
  • Develop and maintain strong relationships with key decision-makers and stakeholders.
  • Manage the full sales cycle from lead generation through negotiation and closing.
  • Collaborate with Marketing to optimize lead-generation campaigns and messaging.
  • Maintain accurate records of activities in a customer relationship management system such as Salesforce or HubSpot.
  • Achieve and exceed monthly acquisition and revenue targets.
  • Conduct market and competitor analysis to identify new business opportunities.

Desired Qualifications

  • Experience dealing with business owners or decision-makers is preferred.
  • One to two or more years of outbound business-to-business sales experience is strongly preferred.
  • A proven background in cold calling and prospecting is preferred.
  • Experience in lead generation or prospecting, appointment setting, or merchant acquisition is preferred.
  • Industry experience in software as a service, telecommunications, digital advertising, logistics, or business process outsourcing outbound sales is highly preferred.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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