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CXG

Advises luxury brands on retail customer experience

Freelance Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Part-timePoznań, PolandNo salary listedHybrid

About the Job

Requirements

  • You must be at least 18 years old.
  • You must be a native-level Polish speaker and have good knowledge of English.
  • You must currently be a customer of premium and luxury brands.
  • You must not currently be contractually affiliated with any retail brand, to ensure impartiality.
  • You must be punctual, organized, detail-oriented, and reliable.
  • You must be observant and passionate about excellent customer service.
  • No previous experience is required.
  • The company values honest opinions from genuine customers.

Responsibilities

  • Choose assignments that match your preferences and interests.
  • Visit luxury boutiques or evaluate online shopping experiences, including engaging with sales staff in stores or assessing online purchases.
  • Carefully assess the atmosphere, service quality, and overall customer experience.
  • Complete surveys on the platform and provide honest feedback.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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