Ninja Van

Tech-enabled logistics with real-time parcel tracking

Sales Assistant - Retail

Retail SalesConfirmed live in the last 24 hours

Full-timeSungai Buloh, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

Minimum qualification of SPM with relevant industry experience.
More than one year of experience working in retail stores.
Professional fluency in English and Bahasa Malaysia.
Successful experience as a team member in a fully functional team.
Hands-on work experience with a proven track record of reaching and exceeding goals.
Ability to serve a wide range of customers through effective verbal communication.
Personal transportation is required.

Responsibilities

Assist customers with their requirements and support customer satisfaction.
Follow practices established by Ninja management.
Communicate feedback and improvement suggestions to the Area Supervisor.
Work with other teams to achieve outcomes for the company and its clients.
Use Ninja software to execute operations, with training provided by the Ninja team.
Assist in gathering sales leads and closing prospects.
Assist the Area Supervisor with the store's social media and Google account, including content and customer engagement.

Desired Qualifications

Mandarin language ability is an added advantage.
Ability to think strategically, thrive in a fast-paced entrepreneurial environment, solve complex problems, and develop creative solutions.

Opening from Default - All locations

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Job Responsibilities

Accountable for customer satisfaction, and assisting customers with any requirements they may have.

Follow best practices effectively, as determined by the Ninja Management.

Be a team player in the team, to work effectively with peers.

Effectively communicate feedback and improvements to the Area Supervisor.

Communicate and work effectively with other teams to produce the best possible outcome for the company and its clients.

Use Ninja software to execute operations (with training from the Ninja team).

Assist in gathering sales leads and closing prospect.

Assist the Area Supervisor in managing the social media and google account of the store, in terms of content and customer engagement.

Job Requirements

Minimum qualifications: SPM, with relevant industry experience.

Work experience: More than 1 years of experience working in retail stores.

Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.

Proven success in being a team member of a fully functional team.

Hands-on work experience with a proven track record in reaching and exceeding goals.

Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.

Effective verbal communication, with the ability to serve a wide range of customers.

Own transportation required.

About the Company

Ninja Van

Tech-enabled logistics with real-time parcel tracking

Ninja Van provides delivery services in Southeast Asia using a tech-enabled logistics platform. It serves businesses (like e-commerce merchants and retailers) and individual customers, offering options such as real-time parcel tracking, delivery scheduling, and access to a broad network of drop-off and pick-up points. Pricing reflects parcel size and weight, distance, and adds revenue through services like cash on delivery. The technology behind Ninja Van supports scheduling, route optimization, and real-time visibility to customers. The company stands out by combining a scalable regional network with a customer-friendly digital experience, aimed at making deliveries easier and more reliable for ecommerce and everyday users. Its goal is to become a leading, dependable logistics provider in Southeast Asia by delivering consistent, convenient services.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $1.1B
Headquarters: Singapore, Singapore
Founded: 2014

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