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Channel Partners

Outsourced, people-led sales and marketing solutions

Junior Key Account Manager

Account ManagementPosted on Nov 11
Full-timeEnglewood Cliffs, NJ, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Ideally, the candidate has 2 or more years of retail sales, account support, training, merchandising, or field market experience.
  • Experience with home appliances, consumer electronics, independent dealers, or retail account management is a plus.
  • Experience using Salesforce or another customer relationship management platform is a plus.
  • The candidate should have strong relationship-building, communication, and presentation skills.
  • The candidate should be able to translate product, sales, and market information into clear account actions.
  • The candidate should exercise professional judgment and influence without direct authority.
  • The candidate should be organized, detail-oriented, dependable, and able to follow through.
  • The candidate should work independently, manage a field schedule, prioritize multiple accounts, and adapt to changing business needs.
  • The candidate should be comfortable presenting to individuals and groups and engaging with dealer leadership and retail sales teams.
  • The candidate should have working proficiency in Microsoft Excel, Word, Outlook, Teams, and PowerPoint.
  • The candidate should be able to learn LG systems, reporting expectations, expense processes, and field operating standards.
  • The candidate should be able to travel frequently within the assigned territory, with occasional overnight and airline travel as approved.
  • The candidate must have reliable transportation, a valid driver's license, proof of auto insurance, and the ability to drive on behalf of the company in compliance with company guidelines.
  • The candidate must be able to regularly sit, stand, walk, talk, hear, and drive, and must have continuous hand-eye coordination and fine manipulation abilities.
  • The candidate must occasionally lift and carry up to 25 pounds and travel by flight or other modes of transportation, including occasional overnight stays.

Responsibilities

  • Manage and grow assigned retail dealer accounts across the territory, with guidance from senior account and field leadership.
  • Build professional relationships with dealer owners, store managers, district leaders, merchandising teams, and retail sales associates.
  • Support dealer programs, promotions, new-product introductions, and local market initiatives using business presentations in Excel and PowerPoint.
  • Deliver informal, formal, and event-based LG product training for retail associates and managers.
  • Coordinate with retailer district and regional merchandising partners to strengthen LG presentation, product placement, signage, pricing, and display execution.
  • Conduct regular store visits to assess sales opportunities, brand standards, product availability, competitive activity, and dealer support needs.
  • Develop and maintain a territory coverage plan prioritizing account opportunity, visit frequency, event support, and timely follow-up.
  • Use Salesforce and approved reporting tools to document account activity, training, sales opportunities, competitive insights, and next steps.
  • Review sales and market data to identify trends, risks, and opportunities, and communicate findings to leadership and LG business partners.
  • Resolve routine retailer needs and escalate employment, policy, pricing, or account issues through the appropriate leadership channel.
  • Attend and support approved out-of-market training, dealer events, and business meetings, including occasional overnight or weekend assignments.
  • Maintain current knowledge of LG Home Appliance products, programs, policies, and competitive positioning.

Desired Qualifications

  • A college degree in business, sales, marketing, communications, or a related field is preferred but not required.
  • Experience with home appliances, consumer electronics, independent dealers, or retail account management is a plus.
  • Experience using Salesforce or another customer relationship management platform is a plus.
  • Experience with consumer electronics or home appliances is a plus.
  • The candidate should have a growth mindset, accept coaching, expand responsibilities, and develop toward future account-management opportunities.

About the Company

Channel Partners

Outsourced, people-led sales and marketing solutions

Channel Partners Solutions, LLC coordinates outsourced, people-led sales and marketing services for large brands and retailers in the US and Canada. It provides a full suite of in-store and field services, including sales force training, brand advocacy, display maintenance, retail merchandising, new store setups, product assembly, and break-fix services, guiding the customer journey from awareness to purchase both in physical stores and online.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
2016

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