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Coupang

Sells goods online with its own overnight delivery

Staff Product Design - Wow UX

Product DesignConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • Hold a bachelor's degree in Graphic Design, Interaction Design, Industrial Design, Human-Computer Interaction, Computer Science, or Psychology, or have equivalent experience.
  • Provide a strong portfolio demonstrating typography, interaction design, visual design, and user research.
  • Be proficient with design tools such as Figma, Sketch, Zeplin, and Adobe tools.
  • Have at least 8 years of product design experience.
  • Have experience leading other designers through team projects.
  • Have experience establishing overall project strategy and providing rationale for deliverables.
  • Demonstrate communication and storytelling skills.

Responsibilities

  • Lead overall design projects by communicating with business, engineering, and product teams.
  • Actively participate in establishing product vision and roadmaps and contribute to strategic decision-making.
  • Coordinate with other design leads within Product UX to strengthen efficient processes.
  • Identify and analyze problems in existing products and services, and prioritize improvement directions.
  • Contribute to efficient design-team resource allocation and design-team hiring.
  • Take responsibility for design quality and provide improvement direction.
  • Coach and mentor junior and senior designers on their careers.
  • Take responsibility for the end-to-end product creation process, from ideation through final development, using design thinking.
  • Create user scenarios, user journeys, wireframes, UI designs, and prototypes.
  • Understand business requirements and guide design direction using qualitative and quantitative data.
  • Coordinate work across development, product management, marketing, legal, human resources, and other teams.
  • Contribute to projects and strategies needed for business growth, and lead team culture formation and process development.

Desired Qualifications

  • Have experience collaborating with diverse teams in a fast-growing environment.
  • Have experience taking projects from beginning to end using insights from UX research.
  • Be able to analyze data and apply it to design.
  • Have experience leading diverse stakeholders and operating and managing complex projects.
  • Have knowledge of e-commerce and the ability to understand customers, sellers, and the business from multiple perspectives.
  • Demonstrate a serious approach to work and leadership.
  • Be able to mentor junior and senior designers.
  • Communicate proficiently in Korean and English.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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