Tesla

Makes electric cars, robotaxis and grid batteries

Tesla Advisor

Field SalesUpdated on Nov 14

Full-timeTaichung City, TaiwanNo salary listedIn-person

About the Job

Requirements

Engage walk-in guests promptly and personally, opening conversations and ensuring they feel welcome.
Understand guests' needs, reasons for visiting, purchase intent, and timelines to create a customer profile.
Answer guests' questions and provide an experience tailored to their interests and agenda.
Demonstrate knowledge of Tesla products and services, as well as local incentives for electric vehicle owners.
Collect customer contact information and schedule test drives for individuals with purchase intent or potential.
Regularly update the customer relationship management system to ensure accurate and timely sales and delivery information is available to management.
Prepare vehicles and host delivery appointments, including new-owner orientations tailored to individual customers' needs and comfort level.

Responsibilities

Engage walk-in guests promptly and personally, opening conversations and making them feel welcome.
Understand guests' needs, reasons for visiting, purchase intent, and timeline to create a customer profile.
Educate guests by answering questions and providing a tailored experience based on their interests and agenda.
Demonstrate knowledge of Tesla products and services and local electric vehicle incentives.
Collect customer contact information and schedule test drives for guests with purchase intent or potential.
Update the customer relationship management system regularly to maintain accurate, timely sales and delivery information for management.
Prepare vehicles and host delivery appointments, including personalized new-owner orientations.

Category	Sales & Customer Support
Location	台中市
Requisition ID	260661
Type	Full-time

Job Description

Position Description<div class="textarea-disabled textarea-readonly">At Tesla, our "Tesla Advisor", consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.<br>As a Tesla Advisor I, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience. </div>

Job Responsibilities

Responsibilities

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level

Job Requirements

Requirements

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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