Field Service Technician
About the job
- A technical degree or equivalent and 8 or more years of experience working in a manufacturing environment, data center, or field service role are required; commissioning of low- and medium-voltage electrical switchgear is required for Level 3 candidates.
- Experience with switchgear and electrical control systems is required for Level 3 candidates.
- Ability to read and interpret electrical wiring diagrams is required for Level 3 candidates.
- Ability to work independently without direct supervision is required.
- Ability to travel 75% and work evenings and weekends when needed is required.
- Attend project meetings as required, including coordinating with contractors and clients.
- Install and modify electrical or mechanical components and subassemblies, which may include panelboard interiors, circuit breakers, bus bars, switchgear section doors and subpanels, control components, power cabling, and control wiring.
- Perform basic testing of modified assemblies, including visual and ductor testing.
- Perform basic commissioning of switchboards, control panels, and power products.
- Troubleshoot electrical circuits and networking equipment.
- Coordinate with the Technical Project Manager or manufacturing facilities to resolve product or commissioning issues identified by IEM or reported by customers in the field, and identify additional field resources needed for installation and replacement parts.
- Perform preventive maintenance, field installations, and modifications to existing equipment.
- Provide technical product support.
- Military experience is a plus.
About the company
I.E.M. helps Italian wine producers reach buyers and media worldwide by organizing promotional events. It designs and runs end-to-end programs—walk-around tastings, B2B meetings, study trips to Italy, and educational seminars—using its network of professionals and international press. Its advantage comes from over 20 years focused on Italian wine and a turnkey service that handles concept through final event, supported by a broad global network. The goal is to boost visibility and international distribution of Italian wines by connecting producers with global buyers, media, and wine professionals.
Company Size
1-10
Company Stage
Debt Financing
Total Funding
$360K
Headquarters
Verona, Italy
Founded
1999
Get referred to IEM
See people who can refer or advise you
Simplify's Take
What believers are saying
- IEM ran 2026 tours in Raleigh, Miami, Houston, Stoccolma, Belgrado, and London.
- The American branch in Miami broadens access to U.S. buyers and media.
- Confagricoltura and major consortia amplify distribution reach and validate IEM's event platform.
What critics are saying
- Revenue depends on winery marketing budgets and consortia sponsorships, not recurring software.
- If major Italian producers build in-house export teams, IEM becomes replaceable by 2027.
- Trade-show attendance shocks in London, Hong Kong, or U.S. cities crush conversion rates.
What makes IEM unique
- IEM owns Simply Italian Great Wines, a repeatable global wine-promotion tour in 2026.
- Marina Nedic and Giancarlo Voglino bring 25 years and 500+ events.
- IEM combines walkaround tastings, B2B meetings, seminars, and press access.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Remote Work Options