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sweetgreen

Fast-casual salad and grain bowls chain

Assistant Restaurant Manager

Food & Beverage Operations ManagementPosted on Nov 11
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.
  • Have at least 2 years of experience in a restaurant management or supervisory role.
  • Have experience managing and developing 6 or more team members per shift.
  • Hold a Food Handler or ServSafe certification.
  • Be available to work a minimum of 30 hours per week.
  • Be at least 18 years old.
  • Be authorized to work in the United States.

Responsibilities

  • Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
  • Anticipate operational needs and adjust team deployment to support smooth operations.
  • Coach team members hands-on, step in during peak times or staffing gaps, and ensure clear communication and consistent execution.
  • Uphold food safety, cleanliness, and equipment-maintenance standards by inspecting food quality, checking temperatures, and ensuring compliance.
  • Partner with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
  • Ensure a clean, hospitable, brand-aligned guest experience by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate in-store and digital experiences.
  • Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
  • Support daily operations, troubleshoot systems issues, and prioritize tasks to ensure effective team deployment and smooth execution.
  • Perform the essential functions of the Shift Leader, Kitchen Lead, and Team Member roles.

Desired Qualifications

  • Experience in fast-casual restaurant chains.
  • Hands-on experience with local, organic, and sustainable products.
  • Familiarity with technology tools and systems used in operations and scheduling.
  • Leadership experience, problem-solving, and confident decision-making under pressure.
  • Ability to communicate, foster a positive team culture, mentor employees, and deliver strong guest experiences.
  • Organization, reliability, multitasking, and experience with scheduling, coaching, and performance oversight.

About the Company

sweetgreen

Fast-casual salad and grain bowls chain

Sweetgreen operates in the fast-casual dining space, offering made-to-order salads and grain bowls using whole, seasonal produce. Its business combines brick-and-mortar cafes with a strong digital platform, including an app that enables delivery and pickup alongside in-store ordering. The company differentiates itself through a commitment to seasonal menus, fresh ingredients, and sustainability, using technology to improve user experience and streamline operations. Its goal is to grow its footprint while promoting community health and wellness, maintaining a clear focus on nutritious options and responsible sourcing.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Manhattan Beach, CA
Founded
2007

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