Associate Product Manager Intern

This position is a hybrid role open to candidates in the greater Tampa Bay area. This position will require the intern to work in our Clearwater, FL office 3 days a week.

Dates of Program: May 24th, 2027 - August 13, 2027 (12 weeks)

Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.

Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.

Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships.

At KnowBe4, we're on a mission to empower employees worldwide with the knowledge they need to make smarter security decisions. As an Intern Associate Product Manager, you'll play a crucial role in shaping the future of our human risk management platform. You'll be at the forefront of developing cutting-edge training simulations and learning experiences that can make a real difference in organizations' security postures.

The Intern Associate Product Manager position is an opportunity to experience first hand how the Product Management team operates in a face paced industry.  The Intern’s role will be identical to an Associate Product Manager. 

Product Management at KnowBe4 is a fast-paced environment that will provide interns with a hands-on learning experience of the ins and outs of the art of Product Management.

Key Responsibilities:

• Dive deep into the world of cybersecurity awareness, focusing on single features that have a direct impact on our users' learning experiences.
• Hone your research skills by conducting surveys and interviews, helping us understand the evolving needs of our users in the face of ever-changing security threats.
• Craft functional specifications that bring security awareness scenarios to life, ensuring our features resonate with diverse user personas.
• Collaborate with cross-functional teams to turn your ideas into reality, seeing your contributions make a tangible difference in our products.
• Learn from industry experts and gain invaluable knowledge about the HRM landscape.
• Manage and provide inputs to the community ideation pipeline, fostering direct customer interaction into product futures.
• Gather, document and refine requirements for the product features; aggregate and enrich feature requests into viable requirements.
• Research product market and interview SMEs to gather insights and draft product roadmap collateral with acquired data.
• Help run beta and pilot programs with early-stage products.
• Manage and facilitate the defect triage process between product, support and engineering.
• Track adoption of features and product utilization

As you grow in this role, you'll develop a deep understanding of how effective learning moments and simulations can transform an organization's security culture. Your analytical skills and attention to detail will be key in creating engaging, informative features that keeps our users one step ahead of potential threats.

Minimum Qualifications:

• Currently enrolled and working toward a degree in Computer Science, Information Technology, Cybersecurity or a similar collegiate program.
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision