FirstHealth of the Carolinas

Nonprofit health system in central North Carolina

Oncology Financial Navigator Associate

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timePinehurst, NC, USANo salary listedIn-person

About the Job

Requirements

High school diploma or equivalent is required.
One to two years of experience working in a medical setting in a financial-related field is required.
Knowledge of insurance terminology and willingness to participate in educational workshops are required.
Knowledge of Epic and basic Microsoft Office applications, or the ability to learn them, is required.
Knowledge of Medicare and Medicaid guidelines, including federal policy changes, or the ability to learn them, is required.
Writing skills, including proper grammar and spelling in documentation, and accurate and efficient typing are required.
Ability to respond to and anticipate the needs of providers and patients is required.
Ability to operate computers and troubleshoot when necessary is required.
Ability to use and understand documents required throughout the execution of duties is required.
Ability to maintain and adjust to providers' changing needs is required.
Ability to work independently and as part of a team is required.
Strong interpersonal and verbal communication skills are required.
Ability to perform several tasks at one time and react calmly and effectively in an emergency situation is required.

Responsibilities

Initiate, monitor, and assess financial and coverage aspects of comprehensive oncology and hematology care.
Participate in and/or oversee insurance eligibility, verification of benefits, pre-certification and prior authorization, assistance and coverage resources, and financial counseling throughout the continuum of cancer services.

Desired Qualifications

An associate degree is preferred.
Three to five years of experience working in a medical setting in a financial-related field is preferred.
Oncology experience is preferred.

Overview

Position will be part of a strong team focused on initiating, monitoring and assessing all financial and coverage aspects of comprehensive oncology and hematology care. The includes participation and/or oversight related to insurance eligibility, verification of benefits, pre-cert / prior authorization, assistance and coverage resources, and financial counseling throughout the continuum of cancer services.

Responsibilities

Additional Skills:

Writing skills, knowledge and demonstration of proper grammar and spelling in documentation, accurate and efficient typing speed, ability to respond to and anticipate needs of provider and patient, skilled at operating computers and troubleshooting when necessary, ability to use and understand documents required throughout execution of duties, ability to maintain and adjust to changing needs of providers(s), ability to work independently as well as with a team, strong interpersonal and verbal communication skills, ability to perform several tasks at one time and react calmly and effectively in an emergency situation

Abilities Required:

Knowledge of insurance terminology and willingness to participate in educational workshops
Knowledge of, or ability to learn Epic as well as basic Microsoft Office applications
Knowledge of or ability to learn Medicare and Medicaid guidelines, including federal policy changes.

Qualifications

The necessary qualifications are:

HS Diploma or equivalent required, associate degree preferred
1-2 years working in medical setting in financial related field required; 3-5 years preferred
Oncology experience preferred

About the Company

FirstHealth of the Carolinas

Nonprofit health system in central North Carolina

FirstHealth of the Carolinas is a private, nonprofit health system serving central North Carolina through hospital and community care. Its hospitals and clinics combine primary and specialty care, including emergency medicine, cancer, heart and vascular services, rehabilitation, hospice, home care and virtual visits. The system also operates ambulance and critical care transport and community programs, linking acute treatment with support beyond hospital stays. FirstHealth's comprehensive cancer center and dedicated heart and vascular center bring advanced specialty services to the region. Formed in 1995 when Moore Regional Hospital and Montgomery Memorial Hospital joined, FirstHealth is headquartered in Pinehurst, North Carolina.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Pinehurst, NC
Founded: 1995

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