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Klaviyo

Builds marketing software for consumer brands

Account Executive - Large Enterprise

Account ExecutiveUpdated on Nov 10
Full-timeBoston, MA, USANo salary listed

About the Job

Requirements

  • At least 10 years of enterprise software sales experience, including at least 7 years selling to C-level executives from a field sales position.
  • A proven track record of building pipeline from scratch through research and outreach and closing new customer logos.
  • Experience selling to organizations with more than $1 billion in revenue.
  • A track record of closing annual contracts of $1 million or more.
  • At or above quota in at least two of the last three years, with a multi-million-dollar target.
  • Experience leading complex deals from start to finish and coordinating internal teams and customer decision-makers.
  • Experience running several complex deals that can last between nine and eighteen months.
  • Experience selling multiple products into the same account.
  • Deep understanding of MEDDPICC and value-based selling methodologies, including building business cases.
  • Domain experience in MarTech, customer data platforms, customer engagement platforms, ecommerce, or an adjacent data platform.
  • Partner-led selling experience and a record of winning competitive deals against existing platforms.
  • Experience growing existing accounts through expansion and renewal.
  • Fluency in customer relationship management (CRM), forecasting, conversation intelligence, and artificial intelligence tools.

Responsibilities

  • Prospect the assigned territory by researching accounts, finding entry points, and building relationships; supplement the pipeline with business development representative, marketing, and partner leads.
  • Build plans for named accounts, create and prospect into relationship maps, and engage solutions engineering, value management, partners, and marketing when appropriate.
  • Conduct business-value discovery, quantify customer problems, and build a business case for the full platform that the customer's finance team will support.
  • Sell to the full buying committee, including the chief marketing officer, chief financial officer, chief information officer, or chief data officer; build and test champions.
  • Win competitive deals by displacing incumbent platforms, holding price, and articulating why Klaviyo and why now.
  • Close and forecast deals by running the mutual action plan, security and legal review, and procurement process, and forecasting against customer agreements.
  • Grow and renew accounts by expanding product and team adoption, identifying risk early, and negotiating renewals that enable growth.

About the Company

Klaviyo

Builds marketing software for consumer brands

Klaviyo builds customer relationship software for consumer brands, combining marketing, customer service, analytics, and a customer data platform in one system. Its platform draws on shoppers' purchases, browsing, and message activity to create customer profiles that brands use to personalize communications. Businesses use these profiles to automate email, text, WhatsApp, and mobile push campaigns, while AI agents create marketing work and answer customer questions. Klaviyo earns subscription fees based on active customer profiles, message volumes, and service activity, rather than charging for each employee who uses the software. Founded in 2012, the company is headquartered in Boston, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2012

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