Senior Associate - Marketing Operations

About the role:

We are looking for a Senior Associate, Marketing Operations to own the operational engine behind Garner’s demand generation motion. You will run day-to-day campaign operations, deliver marketing reporting and analysis, and keep lead data flowing to sales with speed and fidelity. This is an automation-first role: you will use AI tools to continuously convert manual work into monitored, hands-free processes, so the role gets more leveraged as you build. This role reports to the Director of Marketing Operations.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:

• Own campaign operations end-to-end, including campaign enrollment, list processing, tracking setup, and CRM data hygiene, ensuring every campaign is accurately tracked and attribution is preserved
• Own the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment
• Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign
• Deliver marketing reporting and analysis, maintaining and automating the reporting library (recurring refreshes and event, webinar, and email performance reports) and executing one-off data pulls and analyses as needs arise
• Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve

What you will bring to the team:

• 1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organization
• Hands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus
• An automation-first mindset: you’re comfortable with detail-oriented execution, and you’re routinely asking how a process could be made repeatable or hands-free
• Fluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fast
• Data comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus
• A self-starter mindset toward understanding, documenting, and navigating new systems

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

What you'll get here:

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. 

Compensation Transparency:

The target salary range for this position is $95,000 - $115,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.