Full-Time
Advisory Solution Consultant
Updated on 9/3/2026
ServiceNow
10,001+ employees
Cloud-based digital workflow and automation platform
No salary listed
Mumbai, Maharashtra, India
In Person
Travel may be required.
 Solution Engineering (1) |
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- Experience leveraging or critically thinking about how to integrate artificial intelligence into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- At least 7 years of pre-sales solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience collaborating with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with a Sales counterpart to guide execution excellence.
- Willingness to travel as necessary.
- Support product sales as a technical and domain expert for a client-facing sales team.
- Lead discovery workshops to determine customers' challenges and provide product demonstrations that align the solution with customer needs.
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
- Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiation.
- Support marketing events, including executive briefings, conferences, user groups, and trade shows.
ServiceNow provides a cloud-based digital workflow platform that helps large organizations automate and streamline operations across IT, customer service, HR, security, and other business areas. Its Now Platform hosts a suite of applications via a SaaS model, where customers subscribe to access, update, and receive support and optional consulting services. The platform works by offering configurable workflows and automation across multiple business processes, enabling integration with existing systems and data, with regular updates delivered as part of the subscription. This approach differentiates ServiceNow from competitors through its enterprise-grade, cross-domain workflow platform, strong integration capabilities, and emphasis on a unified experience across IT and business operations. The company’s goal is to help customers modernize operations, reduce costs, and improve service delivery and experiences for employees and customers through automated digital workflows.
Company Size
10,001+
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
2004
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Simplify's Take
What believers are saying
- Q2 2026 subscription revenue rose 24.5% to $3.877 billion, raising full-year guidance.
- Agentic deployments rose ninefold in nine months, accelerating cross-sell across AI products.
- Brazil's August 6, 2026 office and 1,500-person training pipeline deepen regional talent.
What critics are saying
- California WARN filings on August 1, 2026 cut nearly 300 jobs; more layoffs follow.
- Acquisition costs crushed Q2 2026 operating income 54.75%, signaling AI growth dilutes near-term profitability.
- If Microsoft and Salesforce standardize enterprise agents, ServiceNow becomes interchangeable middleware by 2027.
What makes ServiceNow unique
- ServiceNow's platform orchestrates workflows, data, and AI agents across 100 billion annual workflows.
- July 22, 2026 AI ACV crossed $1 billion, proving enterprises standardize on Now.
- Aramco Digital chose ServiceNow on September 1, 2026 for 50-plus countries, validating governance breadth.
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Benefits
Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -2%2 year growth
↑ 0%The acquisition adds another Israeli company to ServiceNow’s rapidly expanding AI portfolio and comes less than two months after its purchase of ai.work. Sweep has raised $46 million in disclosed funding and builds AI agents that can work across enterprise platforms including ServiceNow, Salesforce and HubSpot.
ServiceNow has signed a collaboration agreement with Aramco Digital to advance AI-powered enterprise transformation across the Aramco ecosystem. Aramco Digital will use the ServiceNow AI Platform to standardise and govern digital workflows across its affiliates, subsidiaries, and joint ventures spanning more than 50 countries. The collaboration could strengthen ServiceNow's competitive position against Salesforce and Microsoft as enterprises increasingly seek unified platforms for AI governance and workflow automation. ServiceNow's AI annual contract value crossed $1 billion in the second quarter of 2026, whilst net new AI annual contract value increased more than 40% sequentially. Deals containing five or more ServiceNow AI products grew 5.5 times year over year. The company's subscription revenues rose 24.5% year over year to $3.88 billion.
Jim Cramer advised investors to sell half their ServiceNow holdings and let the remainder run during the 25 August Mad Money Lightning Round. The enterprise software company hit $239.62 in January 2025 before dropping to roughly $81 in mid-April 2026. It has since recovered to $125.80. Cramer's recommendation follows ServiceNow's strong Q2 2026 results reported on 22 July. Subscription revenues grew 24.5% year-over-year to $3.877 billion, whilst the company's AI platform crossed $1 billion in annual contract value. Agentic deployments increased ninefold in nine months. Following the earnings, Bank of America raised its price target to $150 from $130, maintaining a Buy rating and citing ServiceNow's positioning in enterprise agentic AI.
Salesforce and ServiceNow both surpassed $1 billion in AI revenue but are taking different paths. Salesforce reported $11.13 billion in revenue, up 13%, with $6.7 billion in operating cash flow and a $25 billion share buyback. Its Agentforce and Data 360 products generated $3.4 billion in AI and data annual recurring revenue. ServiceNow grew faster, with subscription revenue of $3.877 billion, up 24.5%. The company secured 123 deals worth over $1 million and saw agentic deployments increase ninefold in nine months. However, operating income fell 54.75% due to acquisition costs. The companies' strategies differ: Salesforce focuses on agentic CRM, whilst ServiceNow positions itself as an AI control platform. This is reflected in their valuations, with Salesforce trading at 23 times trailing P/E versus ServiceNow's 75 times.
Software-as-a-Service companies are experiencing a resurgence after last year's selloff driven by artificial intelligence concerns. Several SaaS firms have demonstrated strong growth by incorporating AI into their operations. Palantir Technologies reported 93% year-over-year revenue growth in its most recent quarter, whilst Shopify posted 34% growth and ServiceNow achieved 24% growth. Despite their strong performance, Palantir and Shopify shares have declined this year and trade at premium valuations. ServiceNow, which provides workflow automation services to over 8,800 enterprise clients, appears relatively undervalued compared to its peers. The company's platform integrates legacy operations and AI agents into a unified interface. CEO Bill McDermott highlighted that AI software spending is expected to grow 53% this year, outpacing AI hardware spending growth by 17%.