C

Citi

Runs banking and payments for global clients

KYC Operations Analyst

Full-TimeDeadline 11/30/26
No salary listed
Junior, Mid
Bachelor's
Mumbai, Maharashtra, India
Hybrid
Risk & ComplianceFinancial Crime & AML

About the job

Requirements
  • One to three years of experience in banking, finance, or law.
  • Experience in a control, risk, or Anti-Money Laundering/Know Your Client function is advantageous.
  • Knowledge of European Union regulatory Know Your Client and Anti-Money Laundering requirements.
  • A Bachelor's degree, university degree, or equivalent experience.
  • Understanding of core artificial intelligence concepts, including machine learning and generative artificial intelligence, and their potential business impact.
  • Ability to identify and articulate opportunities to leverage artificial intelligence technologies to solve business problems and improve processes.
  • Strong negotiation skills.
  • Strong written and verbal communication skills.
  • Customer-service orientation.
  • Ability to develop strong professional relationships.
  • Strong research skills, accuracy, and attention to detail.
  • Ability to work under pressure and meet tight time frames.
  • Ability to be proactive and flexible, stay organized, work as part of a team, and operate in a dynamic environment.
  • Flexibility to work according to business timings.
Responsibilities
  • Create Know Your Client records in the Know Your Client system using information from internal and external sources by the agreed deadline.
  • Interact with relationship management teams and compliance to update the system until final approval of the Know Your Client record.
  • Review internal and external sources for company news, including firm and regulatory websites, company websites, Dun & Bradstreet, and Google.
  • Validate information in the Know Your Client record and Client Identification Program document for completeness and accuracy, including company or entity formation documents, ownership, and management information.
  • Complete Know Your Client records in accordance with local regulatory requirements, global Business Service Unit standards, and policies.
  • Take responsibility for Know Your Client records and associated documentation from initiation through approval.
  • Maintain the Business Service Unit tool and demonstrate completed work.
  • Report workflow progress to the supervisor.
  • Keep the Know Your Client workflow tool current, ensuring mandatory fields, status, and commentary accurately represent the status at all times.
  • Meet daily targets for Know Your Client record review and completion within agreed Service Level Agreement time frames.
  • Update the workflow database throughout the day.
  • Highlight discrepancies to Senior Case Managers, the Control Team, and Section Managers.
  • Escalate negative news and high-risk cases to Relationship Management, Portfolio Account Management, or Anti-Money Laundering Compliance.
  • Assist with departmental projects as required.
  • Provide upward communication through huddle updates and escalations of issues and concerns.
  • Track and report daily time logs for Case Managers and Case Researchers.
  • Monitor operational metrics for management-level reporting.
Desired Qualifications
  • Previous relevant experience is preferred.
  • Anti-Money Laundering and Know Your Client control, risk, or compliance experience is advantageous.
  • ACAMS certification is advantageous.

About the company

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

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Simplify's Take

What believers are saying

  • Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
  • US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
  • Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.

What critics are saying

  • Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
  • Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
  • Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.

What makes Citi unique

  • Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
  • Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
  • Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays

Company News

Yahoo Finance
Oct 21st, 2026
Citi's Radke: AI splits software into winners like Microsoft and losers like Adobe

Citi's Tyler Radke says AI is splitting software into winners and losers. Radke, co-head of US software equity research, told Bloomberg Television that AI is lifting growth at Microsoft, Palantir, and Snowflake. He expects Microsoft's revenue growth to top 20%, up from 18% in the quarter ended June 30. Office costs under $100 a month and bundles security and Copilot, while rivals charge hundreds of dollars, leaving room to raise prices. Adobe and smaller application vendors face pressure as IT budgets shift to AI, he said. Salesforce agreed to buy Braze for $47.50 per share in cash. Radke questions whether Salesforce can speed up organic growth after half a dozen large deals. If financing stays costly, he expects scale to decide who survives.

Kalkine
Oct 20th, 2026
Citigroup prices $1.7B callable senior notes due 2030 with 4.135% fixed coupon

Citigroup priced a €1.5 billion offering of callable senior notes due October 26, 2030, according to a filing dated October 19, 2026. The notes were offered at 100.000% of par and settle on October 26, 2026. Net proceeds are €1,496,250,000 before expenses. The notes pay a fixed 4.135% annually until October 25, 2029. After that, they pay quarterly at three-month EURIBOR plus 0.795%. Citigroup may redeem the notes from April 26, 2027, at a make-whole price, or at par on October 26, 2029, or from September 26, 2030. The notes are rated A3 by Moody's, BBB+ by S&P, and A by Fitch. Citigroup will apply to list them on the Luxembourg Stock Exchange.

Kalkine
Oct 20th, 2026
Citigroup prices $1.4B senior notes due 2033 with 4.462% fixed-to-floating coupon

Citigroup Inc. priced a €1.25 billion offering of senior notes due October 26, 2033, according to a filing dated October 19, 2026. The notes were sold at 100.000% of face value, with net proceeds of €1,245,937,500 before expenses. The notes pay a fixed 4.462% a year, annually from October 26, 2027. From October 26, 2032, the rate becomes three-month EURIBOR plus 1.077%, paid quarterly. Citigroup may redeem the notes from April 26, 2027, at a make-whole price. The notes are rated A3 by Moody's, BBB+ by S&P, and A by Fitch. Settlement is due October 26, 2026. Citigroup Global Markets Limited is sole book manager, and a Luxembourg Stock Exchange listing has been applied for.

Astor Media
Oct 19th, 2026
Together prices $519M commercial mortgage-backed securitisation, its fourth deal in four months

Together has priced its seventh public small-balance commercial real estate mortgage-backed securitisation, valued at £409m. The deal was issued through Together Asset Backed Securitisation 2026-2 CRE-7 plc (CRE7). The placed notes have a weighted average cost of 1.21% at a 95% advance rate. About 83% of the notes are expected to receive AAA(sf) ratings from both Fitch and DBRS, with settlement expected on October 28, 2026. CRE7 is backed by first and second charge mortgages on commercial, residential and mixed-use properties across England, Wales and Scotland. First charge mortgages make up 98.2% of the portfolio. BNP Paribas and Lloyds Bank Corporate Markets were co-arrangers. Chief financial officer Chris Adams said it was Together's fourth transaction in four months, and that it "further diversifies our funding platform.

CNBC
Oct 16th, 2026
US presses China to widen market access for Mastercard and Citigroup in Bangkok talks

US Treasury officials pressed China this week to widen market access for Mastercard and Citigroup, an official said. The delegation, led by Deputy Secretary Francis Brooke, met the People's Bank of China (PBOC) and the finance ministry on the sidelines of the Group of 20 and IMF-World Bank meetings in Bangkok. Regulatory approval was part of the deal reached last month between Presidents Donald Trump and Xi Jinping, the official said. Mastercard now runs yuan card payments through a joint venture with NetsUnion Clearing Corp. Approval would let it operate independently. Citigroup is seeking a wholly owned securities licence and plans to raise its China securities staff to about 100, people familiar said. It applied in late 2021. On October 13, China allowed Visa to start preparing a wholly owned domestic card-clearing business.