Transfer Coordinator Specialist - Pd

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Pennsauken - 6991 North Park Dr.

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Per Diem

Time Type:

Part time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

0

Additional Locations:

Job Information:

Job Summary:

Responsible for coordinating patient transfers into and out of all hospital acute care facilities while supporting patient logistics and bed flow operations. This role facilitates provider-to-provider communication, capacity coordination, and accurate documentation to ensure timely and appropriate patient placement. In addition, this position supports Emergency Management Communications, serving as a designated coordinator for plain-language overhead emergency announcements and managing emergency notifications through the Everbridge system. The Transfer Center Coordinator functions as a centralized communication resource during routine operations, emergency events, and disaster activations.   

Position Responsibilities:

Facilitates timely communication between referring facilities, accepting providers, nursing leadership, bed management, and ancillary departments.

Utilizes the hospital EMR (Electronic Medical Record) system and other clinical information platforms to support patient logistics and transfer coordination.

Coordinates inbound and outbound patient transfers between facilities in compliance with Emergency Medical Treatment and Active Labor Act (EMTALA) and hospital policy.

Serves as a designated coordinator for plain-language overhead emergency announcements: Manages announcements related to medical emergencies, behavioral or security-related incidents, security alerts and threats, tornado warnings and severe weather alerts, facility emergencies, and internal disaster notifications.

Maintains confidentiality and professionalism when handling sensitive patient and emergency information.

Maintains situational awareness during emergency events and escalates issues to Emergency Management/ Clinical leadership as appropriate.

Position Qualifications Required:

Required Experience:

 1–3 years of experience in patient logistics, transfer coordination, hospital operations, emergency communications.

Required Education:

High School graduate or equivalent.

Graduate of a recognized Emergency Medical Technician-Basic Training Program preferred.

Training / Certification / Licensure:

Experience using hospital EMR systems preferred.

Experience using Everbridge or similar mass notification systems preferred.

Hourly Rate: $21.85 - $32.83
The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.