Patient Safety Technician

HealthPartners is looking to hire a Patient Safety Technician to join our Central Hospital Operations team! The Patient Safety Technician plays a critical role in supporting patient safety and care delivery through centralized monitoring and observation. This position is responsible for continuous observation of cardiac telemetry for rhythm abnormalities, video monitoring for patient safety and supporting virtual nursing workflows across HealthPartners. In addition, this role will accurately be identifying and interpreting arrhythmias, and promptly escalating changes to the bedside teams. The technician ensures precise documentation of rhythm interpretations and alarm events, supports lead placement accuracy, and collaborates closely with clinical staff to maintain seamless communication and timely intervention. 

This role requires strong situational awareness, professionalism, and adherence to privacy and monitoring standards while managing varying volumes of patient activity and system needs. The technician also supports onboarding of new team members and models effective, respectful communication in all interactions. Ideal candidates have a strong ability to communicate with team members, are responsive, and dedicated to ensuring high-quality, patient-centered care in a fast-paced environment.

This is a great fit for individuals who are passionate about patient care and making meaningful clinical impact in an indirect clinical support role!

Work Schedule: Nights (11pm-7:30am) - this position requires you work every other weekend and holiday. Some positions require you work every third weekend 12-hour nights (7pm-7:30am) and rotating holiday. 

FTE: .6 (24 hours per week) - .75 (30 hours per week)

*This position is working in-person at the HealthPartners Corporate Office in Bloomington, MN. 

Required Qualifications:

•  Completion of a Certified Nursing Assistant program 

or

• Experience in an acute care setting as a Nursing Assistant and/or Emergency Room Technician

or

• Completion of one clinical rotation in an RN or LPN program within one year.

or

• Completion of an Emergency Medical Technician (EMT) role with at least 1 year of experience in an EMS based agency. 

Certification: 

• Completion of an Electrocardiogram (ECG/EKG) education class. (Can be completed within 6 months of hire and every year thereafter). 

Knowledge, Skills, and Abilities: 

• Ability to communicate clearly both orally and in writing. 
• Ability to follow written and verbal instructions.  
• Demonstrates basic computers skills. 
• Ability to communicate effectively and work cooperatively with patients, visitors, and colleagues.   
• Ability to independently initiate appropriate tasks within the scope of practice of the position.         
• Ability to provide individualized care and respond to a variety of patient and family preferences.
• Ability to provide an exceptional patient experience utilizing strong customer service skills.
• Ability to set priorities and manage time effectively.

Preferred Qualifications:

• High school degree of equivalent 
• Prior experience in acute care or hospital setting
• Nursing assistant certification
• Proficiency using Electronic Health Record (EPIC)
• Excellent written and verbal communication skills

Benefits:

Our Patient Safety Technician who works above a .5 FTE (40 hours per 2 weeks) are eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, and an employee resiliency center.

Pay Range: $20.87 - $29.21 hourly

Pay Range Statement: Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).