Senior Operations and Process Improvement Advisor

About Swingtech

Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.

Position Summary

Swingtech Consulting is seeking a Senior Operations and Process Improvement Advisor to provide expert-level support to a large federal professional services program. The selected candidate will analyze complex operational and organizational challenges, recommend efficiencies, support mission execution, and prepare or review substantive technical and management documentation.

The position requires demonstrated expertise in a relevant functional area, strong analytical judgment, and the ability to translate complex issues into clear and actionable recommendations.

Responsibilities

• Provide expert advice and guidance within the candidate’s assigned area of expertise.
• Analyze complex operational, technical, management, or organizational problems.
• Recommend and support implementation of efficiencies and process improvements.
• Support federal mission requirements and organizational compliance.
• Identify operational risks, performance gaps, and opportunities for improvement.
• Develop practical solutions to improve service delivery and organizational effectiveness.
• Prepare and review substantive and complex technical or management documentation.
• Brief program leadership and federal stakeholders on findings, risks, and recommended actions.
• Collaborate with cross-functional teams to implement sustainable solutions.
• Support continuous improvement and effective program decision-making.

Minimum Qualifications

• Minimum 8 years of relevant experience in the applicable subject-matter area.
• Master’s degree in a related field or 12 years of experience.
• Demonstrated experience with: 
• • Complex problem solving
  • Operational improvement
  • Federal mission or program support
  • Organizational compliance
• Demonstrated ability to prepare or review substantive and complex technical documentation.
• Strong analytical, technical-writing, stakeholder-engagement, and briefing skills.

Summary of Benefits

• 15 PTO days
• 11 paid holidays
• Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
• Dental Insurance with no age limit orthodonture.
• Vision Insurance through EyeMed in and out of network coverage.
• Short Term and Long-Term Disability coverage with 100% premium support,
• Life insurance and AD&D with 100% premium support
• Supplemental Life Insurance
• Critical Care and Accident Insurance availability
• Pet Insurance through Nationwide
• Employee Assistance Program
• 401k with enrollment from day one. 4% deferral by company.
• $1500 Annual Training Budget
• $1500 Referral bonus
• Eligibility for annual merit and discretionary bonus
• Flexible work arrangements

Equal Opportunity Employer Minority/Female/Veterans/Disabled