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Genpact

Global professional services for data-driven operations

Technical Architect

IT OperationsPosted on Nov 11
Full-timeNew York, NY, USA$80k - $100k /yr

About the Job

Requirements

  • Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a Master's degree in Information Systems or Software Engineering.
  • Knowledge of Agile methodology, client relations, collaboration tools, design thinking, executive presence, inclusion, people leadership, personal effectiveness, risk management, and storytelling.
  • Required English proficiency at an overall advanced C1 level.

Responsibilities

  • Understand technology trends and their practical application to enable new and evolving business and operating models.
  • Drive digital innovation by using new technologies and approaches to renovate, extend, and transform the existing core technology base and IT estate.
  • Define high-level migration plans to address gaps between the current and future state, typically in sync with IT budgeting or other capital planning processes.
  • Analyze the current technology environment to detect critical deficiencies and recommend solutions for improvement.
  • Coach, mentor, and collaborate with technical domain specialists and enterprise architecture peers to develop technology architecture that enables and drives new business capabilities.
  • Assist with designing governance, assurance, and standards activities to ensure enterprise technology architecture compliance.
  • Oversee or consult on technology implementation and modification activities, particularly projects involving new or shared infrastructure solutions.
  • Consult on application or infrastructure development projects to harmonize systems or infrastructure with enterprise technology architecture, and identify when enterprise technical architecture must be modified to accommodate immediate or future project needs.
  • Lead and facilitate research, evaluation, and selection of hardware and software technology and product standards, as well as the design of standard configurations.
  • Identify the organizational and financial impacts of enterprise technology architecture, including impacts on skills, processes, structures, and culture.
  • Document necessary enterprise technology architecture design and analysis work, including project postmortem documentation and metric collection as needed.
  • Help the enterprise architect define metrics to measure and demonstrate enterprise technology value.
  • Understand, advocate, and augment business and IT strategies, particularly enterprise architecture development and service delivery; promote the enterprise architecture process, its outcomes, and ongoing results, and lead communication or marketing activities needed to ensure enterprise success and adoption.
  • Develop technical architecture designs and solutions.
  • Collaborate with stakeholders to understand business needs and translate them into technical requirements.
  • Evaluate and recommend technologies, tools, and frameworks to support the architecture.
  • Ensure the technical architecture aligns with security and performance requirements.
  • Lead implementation and integration of the technical architecture across the software development lifecycle.
  • Provide guidance and support to development teams on architectural best practices.
  • Conduct regular reviews and assessments to ensure the architecture meets evolving business needs and technological advancements.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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