Workflow & Automation Manager - CDX

Manager, Workflow & Automation Lead - CDX

This role is within Capital One’s Consumer & Developer Experience (CDX) organization, on the Platform Administration & Governance team. CDX is responsible for Capital One’s digital customer experiences, including its award winning mobile app, its online presence, and Enterprise-grade products and platforms used across all lines of business. Our team is responsible for administering and governing these platforms, and advising on the large-scale transformation of our content supply chain to unlock highly personalized, intelligent experiences for millions of current and prospective customers.

The Platform Administration & Governance Team is seeking an experienced, detail-oriented Workfront and Workfront Fusion administrator with experience managing people to join Capital One as our Workflow & Automation Lead.

As the Workflow & Automation Lead, you’ll be an Adobe Workfront System Administrator at Capital One with a focus on Workfront Workflow and Adobe Workfront Fusion. You’ll lead a small team that includes LOB-specific admin support, enterprise governance, and Fusion development. You’ll focus on enabling your team members, improving our Workfront foundation, and delivering new and updated automations for our users.

WHAT YOU’LL DO

• Lead a pod of Workfront system administrators and Workfront Fusion developers focused on LOB-specific administration, systemwide governance, platform automation, and integrations with other Capital One platforms.
• Enable direct reports to effectively and autonomously manage their responsibilities tied to their respective scope areas
• Execute feature rollouts and improvements in Workfront Workflow that move the needle on Capital One’s highest priorities
• Prioritize and organize Fusion Develop capacity against highest value initiatives
• Intake, triage, and route support requests from our Group Admin community
• Prioritize and support Workfront governance initiatives
• Lead performance management activities on behalf of your direct reports
• Establish and lead working rhythms with your direct reports

BASIC QUALIFICATIONS

• Bachelor’s Degree or Military experience
• At least 4 years of experience as a Workfront System Administrator supporting 300+ users
• At least 2 years of experience as a Workfront Fusion Developer
• At least 2 years of people leadership experience

PREFERRED QUALIFICATIONS

• Experience working for a financial services organization or within a regulated industry
• Experience implementing Adobe Workfront or Adobe Workfront Fusion as a consultant
• Experience building and/or maintaining enterprise data taxonomies
• Adobe Workfront Core Developer Expert certification
• Adobe Workfront Fusion Developer Professional certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $138,100 - $157,700 for Manager, MarketingMcLean, VA: $151,900 - $173,400 for Manager, MarketingNew York, NY: $165,700 - $189,200 for Manager, MarketingRichmond, VA: $138,100 - $157,700 for Manager, MarketingRiverwoods, IL: $138,100 - $157,700 for Manager, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).