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Mercer University

Private university in Macon, GA

IT Field Support Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeMacon, GA, USA$10 /hrIn-person

About the Job

Requirements

  • Computer support experience and knowledge are required.
  • Prior customer service experience is preferred.
  • Excellent written and verbal communication skills are required.
  • Proven analytical and problem-solving skills are required.
  • Ability to carry up to 25 pounds for short distances is required.
  • Candidates without computer experience will not be considered.

Responsibilities

  • Install, maintain, and support computer hardware and software.
  • Provide on-site support for faculty and staff.
  • Answer phone calls and emails as needed.

Desired Qualifications

  • Prior customer service experience.

About the Company

Mercer University

Private university in Macon, GA

Mercer University is a private university headquartered in Macon, Georgia. It offers undergraduate, graduate, and professional programs through schools and colleges in Georgia and online.

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