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Amelia

Enterprise AI platforms for digital agents

MSSQL Database Administrator

Database AdministrationConfirmed live in the last 24 hours
Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Requirements

  • A BE or Master's degree in Computer Science, Information Technology, or a related field is preferred.
  • Four to seven years of MS SQL Server DBA experience in an operational support environment.
  • Strong experience in SQL Server database administration, including SQL Server 2005–2008.
  • Experience troubleshooting and resolving database integrity, performance, blocking and deadlocking, replication, log shipping, connectivity, and security issues.
  • Experience in performance tuning and query optimization, using Performance Monitor, SQL Profiler, and other monitoring and troubleshooting tools.
  • Ability to detect and troubleshoot SQL Server CPU, memory, I/O, disk space, and other resource contention.
  • Strong knowledge of backups, restores, recovery models, database shrink operations, DBCC commands, clustering, database mirroring, and replication.
  • Expert experience implementing operational automation.
  • Strong knowledge of indexes and index management, integrity checks, configuration, patching, how statistics work, how indexes are stored, and how they can be created and managed effectively.
  • Knowledge of SQL Server tools, including Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMVs, and system stored procedures.
  • Ability to write and troubleshoot SQL code and design, including stored procedures, functions, tables, views, triggers, indexes, and constraints.
  • Solid acquaintance with Windows Server, security delegation, SPNs, and storage components.
  • Good understanding of organizational goals and objectives.
  • Good interpersonal, written, and oral communication skills.
  • Technical documentation skills to produce Standard Operating Procedures.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Communication skills to handle client interactions efficiently.

Responsibilities

  • Provide database technical support for all client databases across production and non-production environments.
  • Provide operational support in a 24x7 model, aligned with ITIL processes.
  • Own, track, and resolve database-related incidents and requests, fulfilling requests and resolving incidents within SLAs.
  • Review service-related reports daily, including database backups, maintenance, and monitoring, to identify and resolve service issues within established SLAs.
  • Respond to database-related alerts and escalations.
  • Work with database engineering to develop strategic solutions to recurring problems.
  • Maintain communication with technology customers and keep them updated on request status.
  • Initiate and perform changes on production systems.
  • Proactively escalate issues that cannot be resolved within established timeframes.

Desired Qualifications

  • Self-motivation and direction, with attention to detail.

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size
201-500
Company stage
Acquired
Total funding
$175M
Headquarters
New York City, New York
Founded
1998

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