Veeva Systems

Builds cloud software for life sciences

Quality Assurance Manager

Engineering LeadershipConfirmed live in the last 24 hours

Full-timeDalian, Liaoning, ChinaNo salary listedIn-person

About the Job

Requirements

At least 8 years of software quality assurance experience, including at least 2 years in a QA leadership or management role.
A deep understanding of the software development life cycle and QA methodologies, including Agile and Scrum.
Proven experience with test automation frameworks and tools.
Strong knowledge of software testing types, techniques, and best practices.
Experience with API testing tools such as Postman.
Basic understanding of programming or scripting is a plus.
Strong leadership and people management skills.
Strong analytical, problem-solving, and decision-making abilities.
Excellent communication, presentation, and interpersonal skills for collaborating with technical and non-technical teams.

Responsibilities

Develop, implement, and manage the overall QA strategy, methodology, and processes across the organization.
Lead, mentor, and grow a team of QA engineers, including assigning tasks, conducting performance reviews, and supporting professional development.
Oversee the creation of comprehensive test plans, test cases, and test scripts for functional, regression, performance, and user acceptance testing.
Continuously evaluate and improve QA processes, incorporating automation, new tools, and best practices to increase efficiency and test coverage.
Serve as the primary point of contact for quality-related matters and provide regular reporting on test progress, defect metrics, and product quality to senior management and project stakeholders.
Identify potential risks to product quality and timelines and develop mitigation strategies.
Research, recommend, and manage QA tools and technologies, including test management suites such as Jira and TestRail and automation tools such as Selenium and Cypress.
Work with Product Management, Development, and DevOps teams to build quality into products from the earliest stages of development through shift-left testing.
Define and enforce quality gates and criteria that must be met before products are released to production.

Desired Qualifications

Experience in data quality assurance is highly preferred.
Experience in the life sciences industry is preferred.
Data product or project experience is preferred.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Quality Assurance Manager is a leadership role responsible for defining and driving the overall quality strategy for the organization's products. This individual leads a team of QA engineers and testers, establishing processes and standards to ensure that all software products meet business requirements, are user-friendly, and are released with the highest level of quality and reliability.

What You'll Do

QA Strategy & Leadership: Develop, implement, and manage the overall QA strategy, methodology, and processes across the organization
Team Management: Lead, mentor, and grow a team of QA engineers, including task assignment, performance reviews, and professional development
Test Planning: Oversee the creation of comprehensive test plans, test cases, and test scripts for functional, regression, performance, and user acceptance testing (UAT)
Process Improvement: Continuously evaluate and improve QA processes, incorporating automation, new tools, and best practices to increase efficiency and test coverage
Stakeholder Communication: Act as the primary point of contact for all quality-related matters, providing regular reporting on test progress, defect metrics, and product quality to senior management and project stakeholders
Risk Management: Identify potential risks to product quality and timeline and develop mitigation strategies
Tool & Resource Management: Research, recommend, and manage QA tools and technologies (e.g., test management suites like Jira, TestRail; automation tools like Selenium, Cypress)
Cross-Functional Collaboration: Work closely with Product Management, Development, and DevOps teams to ensure quality is built into the product from the earliest stages of development (shift-left testing)
Release Governance: Define and enforce quality gates and criteria that must be met for a product to be released to production

Requirements

Experience: 8+ years in software quality assurance, with at least 2+ years in a QA leadership or management role. Data quality assurance experience is highly preferred
Deep understanding of software development life cycle (SDLC) and QA methodologies (Agile, Scrum)
Proven experience with test automation frameworks and tools
Strong knowledge of software testing types, techniques, and best practices
Experience with API testing tools (e.g., Postman)
Basic understanding of programming/scripting is a plus
Soft Skills: Exceptional leadership and people management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent communication, presentation, and interpersonal skills to effectively collaborate with technical and non-technical teams

Nice to Have

Life science experience is preferred
Data product or project experience is preferred

Perks & Benefits

Grants for fitness and communication
Healthy, free, provided snacks

#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Pleasanton, CA
Founded: 2007

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