Express Claims Adjuster

Job Description

We are seeking skilled Express Claims Adjuster who excel in compassion and effective communication to resolve low-exposure insurance claims. The ideal candidate will deliver exceptional customer service by providing expertise, building trust, and cultivating customer satisfaction. The ideal candidate must possess the ability to manage a high volume of claims with both efficiency and accuracy.

Job Responsibilities

• Analyze, review, and interpret insurance policies to accurately assess coverage and liability
• Manage claims of simple to moderate complexity, including single-vehicle and non-disputed accidents
• Establish and maintain appropriate loss and expense reserves for assigned claims
• Evaluate the need for further investigation on complex claims to ensure a fair and equitable resolution for all parties involved
• Oversee and direct the work performed by independent adjusters or appraisers to ensure quality and compliance
• Thoroughly document, verify, and review damages to support claim evaluations
• Facilitate timely payments to insureds, claimants, and/or service providers

Job Requirements

• High level of attention to detail which is critical for accuracy of routing
• Possess necessary speed and efficiency to process a large volume of work to meet tight deadlines
• Have great clerical and organizational skills to ensure proper record keeping
• Onsite presence is required every day 
• Property and Casualty (P&C) adjuster’s license in the state of domicile, plus non-resident adjuster’s licenses in all other states where required—or the ability to obtain them within 60 days of starting