H

Higher Logic

Cloud-based platform for member engagement

Business Development Representative

Full-Time
No salary listed
Entry
Arlington, VA, USA
HybridHybrid role; 2-3 days on-site per week in Arlington, VA.
Sales & Account Management, Business & StrategyBusiness Development & Partnerships

About the job

Requirements
  • A desire and curiosity to understand customer needs.
  • Strong interpersonal and presentation skills.
  • Excellent verbal and written communication skills.
  • Ability to consistently follow a defined sales process in a disciplined manner.
  • Strong organization and time management skills.
  • Self-starter and competitive mentality.
  • A highly coachable and life-long learner.
Responsibilities
  • Identify and research potential clients and new market opportunities.
  • Contact prospective clients through various channels (cold calling, emailing, social media, networking).
  • Qualify leads from marketing campaigns as sales opportunities.
  • Assess and prioritize potential clients based on their needs and readiness to engage.
  • Collaborate with sales teams to ensure the company's goals and targets are met.
  • Provide regular updates and reports on sales activities, opportunities, and results to management.
  • Maintain accurate records of interactions with prospective clients in the CRM system.
  • Continuously seek feedback and improve sales techniques and approaches.
  • Stay updated on industry trends, best practices, and competitive landscape.
  • Conduct all business following Higher Logic values, policies, and procedures.
  • All other duties as assigned.

About the company

H

Higher Logic

View
Website

Higher Logic provides a cloud-based engagement platform for associations and non-profits to boost member retention, acquisition, and engagement. Its suite combines community forums, automated email campaigns, event management, and analytics, delivered via a subscription model. Unlike broader marketing tools, it focuses on member-based organizations and offers an end-to-end package that integrates communication, communities, events, and insights plus professional services. Its goal is to help member organizations grow participation and loyalty by understanding members and delivering targeted, timely engagement across channels.

Company Size

201-500

Company Stage

Growth Equity (Venture Capital)

Total Funding

$55M

Headquarters

Arlington, Virginia

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 26, 2026 MCP launch makes Higher Logic’s community data immediately usable inside AI workflows.
  • March 4, 2026 TLI chose Higher Logic for Autism Knowledge Gateway, proving regulated-sector pull.
  • Higher Logic’s August 2026 news flow shows active product shipping, not stagnation.

What critics are saying

  • Khoros, Discourse, and Salesforce can bundle community features, crushing Higher Logic pricing by 2027.
  • Revelio Labs shows workforce declined 7.9% from 2023 to 2026, signaling operating strain.
  • Free MCP and AI Assistant features commoditize the core platform, risking margin collapse and churn.

What makes Higher Logic unique

  • Higher Logic Vanilla’s API-first architecture powers MCP access to ChatGPT, Claude, and Cursor.
  • Higher Logic’s AI Assistant uses association-selected sources and source-linked answers, preserving editorial control.
  • Marius Ciortea and Paul Schneider bring IBM community and Socious operating credibility.

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Benefits

  • Health Insurance
  • 401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

3%

2 year growth

1%
Associated Press
Aug 11th, 2026
Higher Logic launches AI Assistant to help associations deliver instant, source-linked answers to members

Higher Logic has launched AI Assistant, a tool designed to help associations deliver member knowledge more efficiently. The platform draws from association-selected sources to provide source-linked answers in natural language, helping members access information faster whilst allowing staff to focus on more complex work. AI Assistant operates through three layers: member intelligence, which gives staff better member context; a knowledge layer that organises and governs content from various sources; and a support layer that resolves common questions using official responses. When answers aren't available, the system directs members to staff or fellow members rather than generating responses. Future updates will enable the assistant to take actions, such as retrieving member-specific details from management systems. The tool is available as both a standalone web solution and integrated with Higher Logic Thrive Community.

The Montreal Gazette
Aug 11th, 2026
Higher Logic launches AI Assistant to turn association knowledge into instant, always-on member value.

Higher Logic launches AI Assistant to turn association knowledge into instant, always-on member value. New AI experience helps members find reliable answers while giving associations control over sources, permissions, and support. ARLINGTON, Va. - Higher Logic, a leading provider of engagement software, has launched AI Assistant, designed to help associations make their trusted knowledge easier to access. Drawing from sources the association selects and governs, AI Assistant delivers source-linked...

01net
May 26th, 2026
Higher Logic Vanilla launches MCP server, making community data directly accessible to AI tools.

Higher Logic Vanilla launches MCP server, making community data directly accessible to AI tools. 26 Maggio 2026 Higher Logic Vanilla customers can now connect their community platform to AI tools like ChatGPT, Claude, and Cursor through the Model Context Protocol. ARLINGTON, Va.-(BUSINESS WIRE)-Higher Logic, the leading community platform for associations and B2B SaaS organizations, today launched Higher Logic Vanilla MCP, giving customers a native connection between their community platform and the AI tools their teams already use every day. With support for the Model Context Protocol (MCP) - the open standard for connecting AI tools to external systems - Higher Logic Vanilla customers can now query live community data conversationally, take action on what they find, and apply AI-driven automation from inside their AI tool. The launch addresses a structural gap in how organizations work with community data. Communities generate some of the richest, most continuously updated customer intelligence in an enterprise - covering sentiment, product feedback, support patterns, and advocacy activity - but that data has historically been locked behind manual exports and one-off reports. Higher Logic Vanilla MCP removes that friction, making it directly accessible to teams across the organization. "With MCP, teams can ask questions of their community in natural language and get answers back in seconds, and because AI tools can take action through the same protocol, the operational work that's defined community management for years can start moving into automated workflows. All of this helps community teams do more, with tooling that's finally caught up to the value community has always held," said Marius Ciortea, Chief Community Officer at Higher Logic. Built for Enterprise The MCP server is built natively into Higher Logic Vanilla. It runs on Higher Logic Vanilla's API-first architecture, which exposes every major platform feature through documented REST endpoints. Access is governed by each user's existing Higher Logic Vanilla roles and permissions, and all actions taken through MCP are auditable. The launch supports ChatGPT, Claude, and Cursor, with additional AI tools planned for future releases. Higher Logic Vanilla MCP is free for all Higher Logic Vanilla customers. About Higher Logic Higher Logic is revolutionizing engagement. We combine AI with human insight to help organizations build lasting relationships through personalized, intelligent experiences. Our platform connects community, marketing, learning, events, and more - powered by a centralized data warehouse that learns and adapts with every interaction.

Yahoo Finance
May 26th, 2026
Higher Logic Vanilla launches MCP server, connecting community data to ChatGPT and Claude via open protocol

Higher Logic has launched Higher Logic Vanilla MCP, enabling customers to connect their community platform directly to AI tools like ChatGPT, Claude and Cursor through the Model Context Protocol. The integration allows users to query live community data conversationally and automate workflows without manual exports. The MCP server addresses a gap in accessing community-generated customer intelligence, including sentiment, product feedback and support patterns. Built on Higher Logic Vanilla's API-first architecture, the system maintains existing user permissions and provides full auditability of AI-driven actions. "Teams can ask questions of their community in natural language and get answers back in seconds," said Marius Ciortea, chief community officer at Higher Logic. The feature is free for all Higher Logic Vanilla customers, with support for additional AI tools planned.

Associated Press
Mar 4th, 2026
TLI launches Autism Knowledge Gateway with Higher Logic to connect providers and families

The Thought Leadership & Innovation Foundation has partnered with Higher Logic to power community engagement on the Autism Knowledge Gateway, a digital platform designed to improve healthcare for autistic individuals. The platform provides access to thousands of peer-reviewed research articles on autism spectrum disorder and comorbid conditions. The integration adds secure, interactive forums where healthcare professionals, researchers, parents and caregivers can collaborate and share knowledge. Users can join discussion groups, comment on articles, share clinical insights and participate in moderated sessions. The move addresses a critical gap in autism care: whilst 95% of autistic individuals have at least one comorbid medical condition, only 13% of providers feel equipped to manage these needs. The platform will be demonstrated at an event on 27 March 2026 in Tysons Corner, Virginia.