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Ouihelp

Technology-driven platform for in-home caregiving

Sector Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLa Rochelle, France

About the Job

Requirements

  • A minimum Bac+2 diploma in the health or medico-social sectors.
  • A successful first professional experience in the sector.
  • Strong knowledge of the private and/or public health sector and its challenges.
  • Ability to manage a demanding workload and demonstrate commitment.
  • Organizational and prioritization skills.

Responsibilities

  • Assess beneficiaries' needs in their homes and develop personalized support plans.
  • Recommend suitable home-care assistants for beneficiaries' situations and needs in collaboration with the sector coordinator, and introduce the home-care workers to beneficiaries.
  • Conduct regular quality visits, supervise services, and ensure service quality and the satisfaction of beneficiaries and their families.
  • Recruit staff.
  • Follow up with prospective clients.
  • Build and maintain lasting relationships with local health and medico-social professionals as part of care coordination.
  • Provide accurate reporting on activities to the agency manager.

Desired Qualifications

  • Passion for Ouihelp's mission to improve the daily lives of people experiencing loss of autonomy.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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