Onboarding Consultant
KnowBe4
Onboarding Consultant
KnowBe4
Security awareness training and phishing simulations
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Please submit your resume in English.
To learn more about our team and office culture in Singapore, Singapore, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/singapore
The Onboarding Consultant is a key member of the KnowBe4 Global Customer Services team, responsible for ensuring a seamless and successful onboarding experience for KnowBe4 customers across its portfolio of products (Security Awareness, Cloud Email Security, Risk Management) . The Onboarding Consultant will work closely with customers as well as key internal stakeholders including Sales, Customer Success Managers (CSMs), Customer Support, Product and Engineering to guide clients through the onboarding process, providing best practices on product setup, configuration and activation, product capability and feature review, and advice and guidance in deploying an initial high value use case into production.
Responsibilities:
Minimum Qualifications:
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
KnowBe4 provides a security awareness training and phishing simulation platform designed to reduce human-vulnerability risk from social engineering. It delivers a library of training modules and realistic phishing simulations through a subscription-based service that is built to be user-friendly and scalable for businesses of all sizes. The platform focuses on rapid deployment so IT teams can start in production quickly, often twice as fast as competitors, with a dedicated Customer Success team that handles onboarding without extra consulting hours. Compared to competitors, KnowBe4 combines a large, ready-to-use training library with easy-to-use tooling and fast onboarding to help organizations strengthen their human defenses more efficiently. The company’s goal is to lower security risk by educating employees and testing their responses to phishing and social engineering.
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