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Citi

Runs banking and payments for global clients

Head of the Global Fraud Fusion Center

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timeHybrid

About the Job

Requirements

  • At least 15 years of progressive leadership experience in fraud risk management, cyber-fraud intelligence, financial crimes prevention, or security operations within global financial institutions, top-tier fintechs, or relevant intelligence, defense, or government agencies.
  • At least 15 years of demonstrated success leading, mentoring, and scaling large, multidisciplinary, globally distributed technical teams.
  • Deep expertise in cyber-fraud convergence, organized financial crime tradecraft, red teaming and adversarial testing, and enterprise digital payment systems.
  • Practical working knowledge of modern artificial intelligence and machine learning technologies, including generative AI, large language models, automated agentic workflows, and synthetic media, and their application in fraud prevention, threat intelligence, and detection.
  • Working knowledge of advanced anomaly detection platforms, graph and linkage analytics, customer behavioral profiling, and cloud-scale telemetry tools.
  • Proven ability to brief and advise executive committees, board members, regulatory authorities, and international law enforcement agencies.
  • Exceptional communication, executive negotiation, crisis management, and cross-functional execution capabilities.
  • A bachelor's degree from an accredited university or equivalent global credential; extensive executive management experience is required.
  • Relevant industry certifications such as Certified Fraud Examiner, Certified Information Systems Security Professional, Certified Anti-Money Laundering Specialist, Certified Threat Intelligence Analyst, or GIAC Cyber Threat Intelligence.
  • Practical experience implementing and operationalizing the MITRE Fight Fraud or MITRE ATT&CK frameworks within large-scale enterprises.
  • Prior leadership experience within public-private information-sharing bodies such as NCFTA, FS-ISAC, or Europol Financial Crimes Centre.
  • Ability to articulate a strategic vision, build consensus across matrixed global stakeholders, and drive transformative change.
  • A strong grasp of threat actor psychology, attack vectors, and systemic vulnerabilities, enabling proactive defense before exploitation occurs.
  • Ability to anticipate technological shifts and emerging criminal trends and translate threats into operational strategies.
  • A track record of leading under high-pressure security incidents and making rapid, risk-balanced decisions.
  • Ability to minimize fraud loss and protect institutional integrity while preserving a frictionless client experience.
  • Ability to cultivate talent, foster psychological safety, inspire followership, and advance diversity, equity, and inclusion.
  • Experience with OSINT collection frameworks, dark web monitoring platforms, threat intelligence platforms, and commercial threat data feeds.
  • Experience with big data analytics platforms, entity resolution, graph and link analysis, real-time transaction monitoring engines, and behavioral biometrics telemetry.
  • Experience evaluating and using generative AI models, machine learning classification and clustering algorithms, and automated adversarial simulation tools.
  • Knowledge of the MITRE Fight Fraud and MITRE ATT&CK frameworks, the NIST Cybersecurity Framework, and standard financial regulatory guidelines.

Responsibilities

  • Provide executive leadership and operational governance over Core Fusion Operations, including detection and alerting, OSINT, product fraud, merchant and rewards integrity, and the Fraud Red Team.
  • Champion an agile, accountable, high-performance culture across a globally distributed, multidisciplinary organization of fraud analysts, cyber intelligence specialists, data scientists, and offensive testers.
  • Break down organizational silos across business units, technology teams, CISO/SOC, Compliance, and the second and third lines of defense to enable rapid threat sharing and operational alignment.
  • Lead end-to-end integration of cyber, fraud, and anti-money laundering threat intelligence to uncover organized crime networks, dark web exposures, account takeovers, and multi-vector financial crime schemes.
  • Monitor the evolving criminal landscape and anticipate emerging fraud vectors, including generative AI, synthetic media and deepfakes, automated bot networks, and synthetic identity fraud.
  • Translate external trends and tactical threat intelligence into enterprise investment priorities, policy adjustments, and proactive defensive measures.
  • Build, scale, and continuously operate Citi's dedicated Fraud Red Team.
  • Conduct continuous offensive simulations, stress tests, and scenario-based attacks across digital banking platforms, customer onboarding journeys, and payment ecosystems to identify systemic vulnerabilities and strengthen internal controls.
  • Oversee fraud vulnerability testing through technical collaboration among internal Fraud Data & Analytics, Cyber Engineering, Technology, and frontier AI research partners.
  • Define and execute the Fusion Center technology roadmap, addressing AI as both a criminal capability and a tool for proactive fraud defense.
  • Partner with Enterprise Technology, Data Science, Cyber, and Risk teams to deploy machine learning models, telemetry tools, graph and network linkage analytics, and behavioral biometrics across intelligence, real-time detection, investigations, and automated response workflows.
  • Drive enterprise-wide macro anomaly detection to turn high-volume telemetry and transaction data into rapid containment actions and measurable loss avoidance.
  • Represent Citi with federal and international law enforcement bodies, including the FBI, Secret Service, Europol, and Interpol, and establish strategic partnerships across the global fraud intelligence ecosystem.
  • Participate in intelligence alliances and industry consortia and drive adoption and standardization of frameworks such as MITRE Fight Fraud.
  • Establish and track executive-grade key performance indicators and key risk indicators, including speed to detection, mean time to containment, control improvement velocity, and direct and indirect loss avoidance.
  • Deliver threat assessments and performance dashboards to executive committees, the Board of Directors, and global regulatory supervisors.
  • Balance risk management with customer experience by ensuring defense mechanisms preserve friction-free client journeys.

Desired Qualifications

  • A master's degree in Cybersecurity, Computer Science, Data Science, Information Systems, Criminal Justice, or Financial Crime Risk Management, or a Master of Business Administration.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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