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Profound

AI answer-engine visibility analytics for brands

Manager – Forward Deployed Marketing Engineers

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • 8–12 years of experience working in marketing or closely with marketing teams, such as in-house, at an agency or consultancy, or in a marketing technology solutions or consulting role.
  • 3–6 years of experience managing or formally leading practitioners, ideally in a customer-facing or consulting team.
  • Ability to hire and develop people, set priorities, and coach others to lead customer conversations and deliver results.
  • Ability to learn and apply technology to marketing problems and help others do the same; ability to assess whether work solves customer problems and recognize when to involve technical expertise.
  • Ability to learn tools quickly and deeply and become an expert in Profound.
  • Ability to earn trust with practitioners and senior marketing leaders, lead executive conversations, and navigate complex customer relationships.
  • Comfort working regularly on site and collaborating directly with agency and consulting partners.

Responsibilities

  • Recruit marketing practitioners, lead onboarding, and coach them to become effective customer-facing builders in Profound.
  • Lead selected customer engagements alongside the team, work onsite with practitioners, and build relationships with senior marketing leaders.
  • Set account-specific goals, review usage, coach the team on actions to improve results, distinguish delivery gaps from customer or product constraints, and help resolve them.
  • Establish and refine delivery standards for understanding customer needs, recommending applications, building in Profound, evaluating outputs, and training users.
  • Coach the team on marketing judgment and customer leadership, including assessing marketing output quality, developing recommendations, and earning trust with practitioners and executives.
  • Work with the partnerships team to help agencies and consultancies adopt Profound within their teams and client services, and establish responsibilities on shared engagements.
  • Coordinate account priorities and delivery with Engagement Managers and commercial opportunities with Account Managers; allocate team time for greatest impact.
  • Bring in Agent Engineering for complex builds and reliability issues; help document product barriers and work with Product and Engineering to address them.
  • Turn successful applications into reusable templates, training, and playbooks for customers, partners, and Profound teams.
  • Lead and develop a team of marketers helping customers and partners use Profound; stay hands-on with key accounts and be accountable for activation and sustained usage.

Desired Qualifications

  • Expertise in a particular industry or marketing discipline.
  • Experience with AI, automation, or marketing platforms.
  • Profound University certification.
  • Experience as a Marketing Engineer or working alongside agencies or consultancies.
  • Hands-on experience with HubSpot, Marketo, Braze, Segment, or Clay.
  • Experience with Python, SQL, or JavaScript.

About the Company

Profound

AI answer-engine visibility analytics for brands

Profound helps brands understand and improve how they appear in AI answer engines like ChatGPT, Perplexity, and Google AI Overviews. Its product started as an analytics layer for AI search visibility and now includes research and marketing workflows to track competitors, shape content plans, and measure how AI systems recommend products. The platform analyzes AI-generated results and provides workflows that teams use to plan content and assess impact, rather than just traditional SEO tools. Its goal is to help large enterprises own and improve visibility in AI-generated answers, differentiating itself with a focused AEO/GEO approach and a large, growing customer base.

Company size
201-500
Company stage
Series D
Total funding
$334.5M
Headquarters
New York City, New York
Founded
2024

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