Recruitment Associate
About the job
- Experience in recruitment, interviewing, or talent acquisition.
- Fluency in spoken and written Spanish and English; exceptional English is required.
- Must live in Mexico; the role is open to Mexico-based candidates only.
- Basic knowledge of Google Workspace, including Gmail, Calendar, Sheets, Slides, and Docs.
- Availability for 40 hours per week, day or night, on the stated shift schedule.
- Ability to work as an independent contractor exclusively for Magic and not work for another company while engaged, due to the nondisclosure agreement.
- Must provide a work-from-home setup and equipment, including a computer, reliable internet, and headset.
- Find Latin American candidates, especially in Mexico, by posting ads across platforms and growing the Latin American candidate pool.
- Screen resumes and assess candidate fit against requirements.
- Schedule and conduct interviews with potential assistants, improving interviewing technique over time.
- Coach applicants with constructive feedback, and coordinate follow-up sessions and re-recordings for candidates who are close to ready.
- Endorse candidates against weekly targets without lowering standards, and provide timely feedback to candidates.
- Track each candidate accurately so the data is reliable.
- Partner with other departments to understand client needs.
- Communication and interpersonal skills.
- High energy and enthusiasm.
- Adaptability and a mindset of working through obstacles rather than waiting for ideal conditions.
- Ability to build rapport quickly and give effective feedback.
- Empathy and professionalism when communicating with candidates.
- Ability to stay engaged during a high volume of screening calls.
- Ability to adjust to changing business needs and solve problems without waiting for a standard operating procedure.
- Ability to remain calm and professional with irate candidates, volume spikes, or accelerated deadlines.
- Ability to learn new systems independently and take initiative.
About the company
Magic delivers on-demand virtual assistant services tailored to businesses. It operates on a subscription model where clients pay for the hours worked by virtual assistants, with 24/7 support and custom solutions designed to streamline operations and boost productivity. The service works by clients subscribing to a plan, assigning tasks to VAs who handle the workload within agreed hours, and incurring additional charges for specialized tasks or services. A referral program rewards clients with cash or service credits for successful introductions. Compared to competitors, Magic emphasizes continuous availability, customized task handling for different business needs, and a straightforward hourly-based pricing structure that scales from startups to large enterprises. The overarching goal is to help clients run operations more smoothly and efficiently while building long-term relationships through ongoing subscriptions and referrals.
Company Size
1,001-5,000
Company Stage
Series A
Total Funding
$39.1M
Headquarters
San Francisco, California
Founded
2015
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Simplify's Take
What believers are saying
- Magic's official site shows 2M tasks completed this year, proving active demand.
- Magic serves busy professionals globally with 24/7 coverage, expanding addressable enterprise usage.
- Human-in-the-loop work supports AI training, moderation, and transcription as durable revenue streams.
What critics are saying
- Upwork and Fiverr commoditize remote labor pricing, squeezing Magic's margins by 2026.
- If AI agents automate inboxes and scheduling, Magic's core labor model collapses within years.
- Client trust breaks instantly if assistant quality slips, because Magic sells reliability, not software.
What makes Magic unique
- Magic launched in 2015 from NASA Ames Research Center.
- Magic offers 24/7 worldwide on-demand assistants and dedicated executive assistants.
- Magic claims 750,000 assistants interviewed and 2M tasks completed this year.
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Benefits
- Remote Work Options