Field Collection Team Leader
About the job
- At least 3 years of experience in banking, leasing, or multifinance.
- A D3 qualification is required.
- Experience as a Field Collector supervisor or coordinator is preferred.
- Own a motor vehicle and hold at least a SIM C driving license; SIM A is preferred.
- Have strong communication, negotiation, and leadership skills, and be honest and loyal and able to work toward targets.
- Be able to work hard and cooperate with a team.
- Be interested in field work.
- Have good competency in field collection, specifically field collection for unsecured loans.
- Be able to operate Microsoft Office.
- Manage and monitor Collection and Recovery performance to ensure achievement of targets.
- Report and provide information and feedback to the supervisor on daily, weekly, and monthly delinquency and Moving AR target achievement.
- Assist collectors with collection efforts involving customer cases.
- Supervise the team and coach Field Collectors.
- Address declining Field Collector performance.
- Monitor Field Collector visit results and visit counts.
- Report and discuss target achievement, problems, and difficulties with the supervisor.
- Allocate territories to each collector.
- Manage and monitor customer payments.
- Analyze customer handling and report the analysis to the supervisor.
- Review and approve visit plans.
- Report and discuss branch target achievement, problems, and difficulties with the supervisor.
- Experience in the fintech industry is an added advantage.
- A SIM A driving license is preferred.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours