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TaskUs

BPO providing end-to-end customer experience management

Fleet Technician

Automotive Mechanical Repair & MaintenanceConfirmed live in the last 24 hours
Full-timeYokohama, Kanagawa, JapanNo salary listed

About the Job

Requirements

  • Successfully completed technical training, such as vehicle mechatronics or automotive mechatronics technician training, equivalent to a Level 2 Automotive Technician qualification in Japan.
  • Strong experience using diagnostic machines to identify and repair mechanical issues.
  • Familiarity with repairing vehicles using an original equipment manufacturer’s repair manual, including component and bodywork repairs.
  • Safe working practices and familiarity with risk assessments, safe systems of work, and occupational safety and health standards.
  • Customer-facing communication skills to support fault diagnosis.
  • Computer literacy and ability to use programs such as Word and Excel to track work performed on vehicles.
  • A full, clean Japanese driving licence.
  • At least two years of driving experience, mainly in Japan.
  • No blameworthy insurance claims in the past three years.
  • Strong driving skills and knowledge, and willingness to continue developing them.
  • Disclose any second job as part of the application process.
  • Complete a health check before or after the offer and disclose conditions that may affect the ability to operate a vehicle safely.
  • Pass random drug and alcohol testing in accordance with the company policy.
  • Be available to work 40 hours per week, including weekends and public holidays, on shifts scheduled between 06:30–15:30 or 14:30–23:30.

Responsibilities

  • Conduct routine inspections, diagnostics, and repairs on a range of vehicles, including cars and vans equipped with advanced driver-assistance systems components.
  • Perform scheduled servicing and maintenance to ensure the safe and efficient operation of the fleet.
  • Troubleshoot and diagnose mechanical, electrical, and technical issues using diagnostic equipment.
  • Respond to fleet faults and implement repairs in a timely manner.
  • Record and report faults found and their resolutions.
  • Work with fleet drivers to address faults or concerns they experience.
  • Carry out repairs on a variety of vehicle components.
  • Keep the fleet in presentable condition for demonstrations to investors and media.
  • Adhere to health and safety standards.
  • Work closely with engineering, operations, and technical teams to maintain the performance, safety, and reliability of the autonomous vehicle fleet.

Desired Qualifications

  • A flexible attitude and willingness to learn and adapt as company goals change.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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