Tusker is a nationwide technology solutions and services company helping organizations solve complex IT challenges and move their businesses forward. Our expertise spans cloud infrastructure, cybersecurity, managed services, modern workplace, AI, and more. We’re a growing team that values strong relationships, fresh thinking, and doing great work—for our clients and for each other. It all comes back to a simple philosophy that guides who we are: People First. Always.

This NetSuite Administrator is responsible for day-to-day administration of our NetSuite environment. In addition to system administrative and end-user support, the role will also work closely with internal departments to modify and customize NetSuite to add efficiency, align with processes and meet business needs. In this role you’ll be part of the Internal Business Systems Team, and as part of this team you will help support other software systems used internally.

Essential Duties and Responsibilities

Create saved searches, custom reports, KPI’s and dashboards

Create suitelets, workflows and scripts

Provide ongoing support to users

Collaborate with departments to make system modifications that increase efficiency and standardize processes

Document processes as they relate to internal systems

Additional duties preferred but not required:

Create reports in Power BI using information from multiple data sources

Support other software that integrates with NetSuite (i.e. ConnectWise Sell, ConnectWise PSA, Channel Online, etc.)

Competencies & Skills

Self-starter
Attention to detail and accuracy
Strong analytical and problem-solving skills
Excellent communication and customer service skills
Strong technical skills and desire to learn and keep up with new technologies
Strong organizational and follow-up skills
Strong sense of teamwork

Knowledge, Education & Experience

Required:

2-3 years ERP System Administration experience, NetSuite preferred

Administrator level knowledge of roles, permissions, custom records, reports, saved searches, dashboards and forms

Experience with SuiteScript and SuiteFlow

HTML knowledge

SQL knowledge

Desired:

Familiarity with any of the following software packages:

ConnectWise CPQ
ConnectWise PSA
BrightGauge
Power BI
Channel Online

Compensation

Starting at $70,000/year

Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Tuskers make hiring decisions based solely on qualifications, merit, and business needs at the time

About the company

Tusker is a national IT and technology solutions provider formed through the consolidation of five regional firms, including ACP CreativIT, Camera Corner, Citon, Versatile, and Mindsight, backed by The Zaf Group. It serves education, healthcare, manufacturing, and government clients across the Midwest and Northeast. The company delivers cloud infrastructure, cybersecurity, modern workplace, and AI and automation solutions through advisory, professional, managed, and lifecycle services. What sets Tusker apart is pairing decades of regional expertise with national scale, a large team of specialists, and partnerships with vendors like AWS, Microsoft, and Cisco. The goal is to make technology stronger and simpler for clients through measurable outcomes and long-term partnership.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1984

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Simplify's Take

What believers are saying

September 2026 Fortress SRM deal added about 70 customers and nearly 50 specialists.
Tusker reported over $300 million sales and targets $500 million within three years.
July 2026 MSP 501 recognition supports recruiting, credibility, and enterprise selling.

What critics are saying

Aggressive M&A since 2017 creates integration risk across six hubs and brands.
Tusker’s growth depends on winning services cross-sell against larger MSPs and MSSPs.
If cybersecurity expansion stalls, Tusker remains a fragmented regional roll-up, not a platform.

What makes Tusker unique

Tusker united five regional MSPs under one brand in January 2026.
Fortress SRM adds 24/7 SOC, virtual CISO, incident response, and forensics.
400 employees and six hubs give Tusker local delivery with national reach.

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Benefits

Flexible Work Hours

Company News

PR Newswire

Sep 2nd, 2026

Tusker acquires Fortress SRM, adding 50 cybersecurity professionals and 24/7 security operations centre

Tusker, a Chicago-based technology solutions provider, has acquired Fortress SRM, a Cleveland cybersecurity firm founded in 2018. The deal adds approximately 50 cybersecurity professionals to Tusker's team and establishes the company's sixth regional hub. Fortress SRM serves customers across Ohio, northern Michigan, and Wisconsin, offering security consulting, virtual CISO leadership, managed security, incident response, digital forensics, and a 24/7 Security Operations Centre. This marks Tusker's fifth acquisition since 2017 and its first since consolidating its portfolio companies under the Tusker brand earlier this year. The acquisition expands Tusker from its origins as a Chicago IT hardware distributor to a full-stack technology provider with over 400 employees across regional hubs including Chicago, Boston, Green Bay, Duluth, Eau Claire, and now Cleveland.

CRN

Jan 13th, 2026

ACP CreativIT rebrands as Tusker, eyes national expansion and new acquisitions

ACP CreativIT has rebranded as Tusker as it pursues national expansion and additional acquisitions. CEO Matt Zafirovski said the rebrand responds to employee feedback requesting a unified identity across the organisation. The company is positioning itself as a national solutions provider with local delivery capabilities. The rebranding comes as Tusker mounts a national sales initiative and explores further acquisitions to expand its footprint. Quarterly employee surveys identified rebranding as the top priority, with staff seeking a cohesive company identity as the business scales.

The ZAF Group

Jan 9th, 2025

ACP CreativIT Acquires Mindsight

ACP CreativIT acquires Mindsight.

CRN

Jan 7th, 2025

ACP CreativIT Acquires Mindsight MSP

ACP CreativIT has acquired Mindsight, a midmarket managed services provider known for its enterprise engineering talent. This acquisition aims to enhance ACP CreativIT's services for midmarket and upper midmarket customers. Mindsight, led by CEO Ed Kapelinski, will continue to operate with its current team, emphasizing a strong cultural fit and a focus on customer and employee satisfaction. Financial terms of the deal were not disclosed.

Tusker

NetSuite Administrator

About the job