Food Service Operations Assistant Manager @ Nouria

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country

If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

GENERAL SUMMARY

The Food Service Assistant Manager is responsible for maximizing the Store’s Food Service sales, delivering, and inspiring excellent customer service, maintaining our quality and safety standards, and effectively managing inventory. The ability and desire to build and motivate a high performing team is also required.

PRINCIPLE DUTIES AND RESPONSBILITIES:

Workforce Management and Development

Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, full-service and drive up.

Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
Train new and current employees on proper customer service practices
Enforce all company procedures and protocols.

Customer Service

Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Suggest possible purchases to the customers and promote specials
Assume full responsibility for the execution of Nouria’s customer service program at the site level

Safety & Station Appearance

Responsible for doing what is necessary to minimize the safety risks to employees, customers, and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
Assure all environmental and hazardous material regulations are strictly enforced
Maintain safety and security of the store and document any accidents or incidents that occur
Manage the maintenance of the customer environment inside and around the perimeter of the store
Operate all assigned equipment safely and efficiently
support implementation of the Nouria Safety and Health program
Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
Complete the new employee safety orientation procedure with all new or transferred employees working at the store
Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
Encourage employees to report unsafe conditions or work practices and initiate corrective action
Promote a quick return to work for employees under your supervision

QUALIFICATIONS:

ServSafe Certification a plus
Proven work experience as a shift lead, supervisor, or similar role in food service
Proven customer service experience, with track record for problem solving.
Proficient food and beverage knowledge
Computer literate
Strong motivational and people skills
Working knowledge of food service and coffee equipment
Ability to troubleshoot minor problems.

PHYSICAL REQUIREMENTS:

Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
Performs other related duties as required
Must be able to lift to 35 pounds at times
Must be able to traverse and access all areas of the store
Prolonged periods of standing

Starting Rate: $19.00

Benefits: Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the company

Nouria operates a family-owned convenience store network with 300+ company stores and 80+ car washes, and it also runs a wholesale fuel distribution business serving hundreds of sites in New England and New York. Its wholesale customers use brands such as Mobil, Shell, Irving, Sunoco, Gulf, Valero, Citgo, and Philips 66, among others. The Nouria brand, launched in 2019, centers on five pillars—educate, empower, inspire, incentivize, and instill accountability—to deliver a strong customer experience with brighter, more spacious stores, fresh food options, seating, and free WiFi. Its goal is to meet evolving consumer needs by expanding its store network, wholesale fuel footprint, and car wash presence while maintaining a consistent, high-quality customer experience.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Worcester, Massachusetts

Founded

1989

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Simplify's Take

What believers are saying

December 8, 2025 Kingsland, Georgia expansion proves Southeast growth after Enmarket.
September 28, 2026 PASS partnership expansion improves compliance, alarms, and maintenance workflows.
September 17, 2026 fall menu launches show continued foodservice innovation and traffic generation.

What critics are saying

May 8, 2026 mislabeled Nouria muffins exposed allergen controls and recall execution risk.
Enmarket integration through 2026 strains staffing, systems, and brand consistency across 133 stores.
A serious food-safety incident would destroy Nouria's fresh-food moat and trigger litigation.

What makes Nouria unique

Nouria pairs c-store retail, wholesale fuel, and Golden Nozzle car washes at scale.
February 25, 2025 Enmarket acquisition added 133 stores and 25 car washes.
Nouria's proprietary foodservice and ServiceChannel-linked compliance workflows deepen operational control.

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Benefits

Flexible Work Hours

Company News

PassTesting

Sep 23rd, 2026

Nouria Energy expands compliance technology partnership with PASS.

Nouria Energy expands compliance technology partnership with PASS. After years of successful collaboration, Nouria adds ATG alarm monitoring to its existing compliance and training tools. INDIANAPOLIS, Sept 28th, 2026 PASS Training & Compliance today announced that Nouria Energy has expanded its longstanding relationship with PASS by adding Harmonics ATG Connect for automatic tank gauge (ATG) alarm monitoring. Nouria already uses PASS tools for petroleum storage tank compliance management and underground storage tank (UST) operator training. PASS has supported Nouria's compliance and training needs for several years. Nouria selected the additional ATG monitoring module after evaluating other solutions and testing PASS's approach. The decision reflects PASS's reliable performance, responsive support, ability to work with Nouria's varied ATG equipment and favorable economics compared with competing products. ATG MONITORING ACROSS A DIVERSE NETWORK Harmonics ATG Connect brings alarm and equipment information into the same environment Nouria uses to manage tank compliance. This gives its facilities and compliance teams a clearer view of which sites are reporting, which alarms need attention and how issues are addressed and documented across its network. The module supports remote interaction with ATGs and access to release-detection and inventory information. Nouria expects the shared view to help its teams coordinate responses and maintain records of corrective work. BUILDING ON AN ESTABLISHED RELATIONSHIP Nouria and PASS have worked together over several years to adapt the platform to Nouria's operational needs. As the relationship expands, the teams are continuing to develop Nouria-specific enhancements and plan an integration with ServiceChannel, Nouria's facilities management system, to connect relevant compliance information with maintenance workflows. The planned integration is still in development. It is intended to give the teams responsible for corrective work better access to ATG alarms and related compliance information, and clearer visibility from identification through resolution. "Nouria has been a valuable partner in shaping how our tools support day-to-day operations. Their team has challenged us to make ATG information useful to the people who need to act on it. We look forward to continuing that work as Nouria expands its use of the platform." Raymond Rees | President and CEO, PASS Training & Compliance "PASS has been a reliable partner to Nouria for several years and has consistently responded to what our business needs. As we considered ATG monitoring, their performance, competitive economics and willingness to adapt the platform gave us confidence in expanding the relationship. The work underway to connect this information with our facilities processes makes the partnership more valuable to us." ABOUT PASS TRAINING & COMPLIANCE PASS Training & Compliance provides technology and training for the fuel industry, including UST operator training, field service and tank compliance tools. Its OPUS, Symphonics and Harmonics platforms support training, inspection, connected equipment and compliance workflows. ABOUT NOURIA Founded in 1989, Nouria Energy Corporation is a proudly family-owned and operated business that has grown into one of the nation's leading convenience store chains. Headquarters in Worcester, Massachusetts, Nouria now operates 319 convenience stores and 90 car wash locations. The company also maintains a dynamic wholesale fuel distribution network, supporting a broad dealer base across the Northeast. As a multi-year recipient of industry awards for customer experience, fresh food, and merchandising, Nouria continues to raise the bar for quality and innovation. Renowned for its exceptional service, and thoughtfully curated product selection, Nouria has recently earned several prestigious accolades, underscoring its unrelenting commitment to customer satisfaction. Nouria remains deeply committed to sustainability, community engagement, and delivering an unparalleled convenience experience every day.

Newswire

Sep 17th, 2026

Nouria's Kitchen introduces Loaded Italian Pizza and Spicy Sausage Breakfast Bagel for fall.

Nouria's Kitchen introduces Loaded Italian Pizza and Spicy Sausage Breakfast Bagel for fall. New limited-time menu items deliver bold flavors for breakfast and lunch across New England locations WORCESTER, MA, September 17, 2026 (Newswire.com) - Nouria, a family-owned convenience, food, and fuel retailer serving New England and the Southeast, has added two bold flavors to its fall menu: the Loaded Italian Pizza and Spicy Sausage Breakfast Bagel. Available now at participating Nouria's Kitchen locations in New England, the new offerings give guests fresh reasons to stop in for breakfast or lunch. The Loaded Italian Pizza brings together ham, salami, capicola, pepperoni, green peppers, and onions for a hearty combination of Italian-inspired flavors and is prepared from scratch using only the freshest ingredients. The Loaded Italian Pizza is available for $3.29 per slice or two for $6, and $18.99 for a whole pizza. The Spicy Sausage Breakfast Bagel features savory breakfast sausage, egg, melted American cheese, and zesty Calabrese salsa on a bagel, adding a spicy twist to a familiar breakfast favorite and is available for $4. "We want guests to think of Nouria as a destination for a great meal, and that starts with giving them food they look forward to," said Joe Hamza, chief operating officer at Nouria. "Continuing to evolve our menu is an important part of that commitment. These fall additions bring variety and bold flavor to breakfast and lunch; with the convenience our guests count on." Both items are available through October 25th at participating Nouria's Kitchen locations in New England. For participating locations, visit Nouria.com. About Nouria Nouria is a family-owned convenience, food, and fuel retail company headquartered in Worcester, Massachusetts. Founded in 1989 by Tony El-Nemr, the company operates more than 300 convenience store locations, 93 car washes, and multiple travel centers across New England and the Southeast. Nouria also supplies fuel to independent retail sites under brands including Shell, Irving, Gulf, Sunoco, and Citgo. The company is committed to delivering an outstanding guest experience and supporting the communities it serves. Media Contact David Heilbronner, Director of Marketing | [email protected] | 508-314-5149

CStore Decisions

Dec 9th, 2025

Nouria Opens New Enmarket Store in Georgia

Nouria opens new Enmarket store in Georgia. Nouria has announced the opening of its newest Enmarket location in Kingsland, Ga. The site marks another milestone in the company's growing Southeast presence. A grand opening celebration is planned for early 2026. Designed with today's on-the-go consumer in mind, the new Kingsland store delivers a modern, guest-centric experience that blends high-quality food, everyday convenience and exceptional service. Inside, customers can explore a broad assortment of snacks, beverages, grocery essentials and value-priced everyday items. The store's layout is thoughtfully designed for effortless shopping, whether guests need a quick grab-and-go item or are stocking up for the road. Fresh food is central to the Nouria experience. The Kingsland store offers fresh-cracked-egg breakfast sandwiches, hearty subs, crispy fried chicken, pizza and other options prepared with convenience and quality in mind. "We are excited to expand our footprint in Georgia with this new Kingsland location," said Tony El-Nemr, founder and CEO. "Our goal is to create a convenient, high-quality destination that consistently delivers an exceptional guest experience. We look forward to becoming an active part of the Kingsland community and making a positive impact here," said Joe Hamza, chief operating officer. Whether fueling up, grabbing a meal, or picking up essentials, the new Kingsland Enmarket location offers a welcoming, dependable experience. Founded in 1989, Nouria Energy Corp. is a family-owned and operated company and one of the nation's leading convenience store and car wash operators. Headquartered in Worcester, Mass., Nouria operates 302 convenience stores and 88 car washes, strengthened by its recent acquisition of Enmarket.

NST Publishing

Apr 30th, 2025

Nouria Unveils Its Newest Convenience Store in Raynham, MA

Nouria unveils its newest Convenience Store in Raynham, MA.

Citybiz

Feb 25th, 2025

Nouria Energy Acquires Enmarket Stores

Nouria Energy has completed its acquisition of Enmarket from Colonial Group, Inc., effective February 25, 2025. The deal includes 133 Enmarket convenience stores and 25 car washes, expanding Nouria's presence in the Southeast. The transition will be seamless, with Enmarket locations continuing under their brand while benefiting from Nouria's expertise. This acquisition is a key part of Nouria's growth strategy, enhancing its service offerings in the region.

Nouria

Food Service Operations Assistant Manager

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