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EZCORP

Non-recourse pawn loans with merchandise sales

Customer Service Representative

Retail SalesConfirmed live in the last 24 hours
Full-timeTecámac, State of Mexico, Mexico

About the Job

Requirements

  • Completed Bachillerato (high school education) is required.
  • Computer skills are required.
  • At least one year of experience in sales and customer service is required.
  • Experience in a grocery store is required.
  • The role requires negotiation, communication, and organizational skills, and the ability to work under pressure.
  • Availability to work on-site, full time, and on weekends is required.
  • The candidate must be responsible and punctual, have a customer-service orientation, and be interested in sales.
  • Social media skills are required.
  • The candidate must be proactive and show initiative.

Responsibilities

  • Serve and advise customers at the service counter and on the sales floor.
  • Meet the position's targets and performance indicators.
  • Handle cash and fragile or heavy items.

About the Company

EZCORP

Non-recourse pawn loans with merchandise sales

EZCORP provides short-term cash solutions through pawn loans and sells pre-owned merchandise. It operates pawn stores in the United States and Latin America where customers can obtain non-recourse loans secured by personal property. In addition to lending, EZCORP sells collateral forfeited merchandise and used goods to value-conscious shoppers. The company targets cash- and credit-constrained consumers and emphasizes a straightforward customer experience in fast-paced locations. Unlike pure lenders, EZCORP combines lending with merchandise sales and brand-wide service standards to differentiate itself. Its goal is to meet customers’ immediate cash needs while offering access to affordable used items, supported by a scalable store network and a focus on service quality.”}

Company size
1,001-5,000
Company stage
IPO
Headquarters
Austin, TX
Founded
1978

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