T

Tesla

Makes electric cars, robotaxis and grid batteries

Delivery Experience Specialist

RetailConfirmed live in the last 24 hours
Full-timeKoto City, Tokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of practical work experience and a record of meeting targets in a service-focused industry; automotive expertise is not required.
  • Ability to work in an organized manner and communicate effectively.
  • Ability to contribute actively to the team and commitment to achieving goals.
  • Problem-solving ability and the ability to prioritize multiple projects and meet business-critical deadlines.
  • Attention to detail and ability to use reporting tools.
  • Ability to work nights, weekends, and holidays in a retail environment.
  • Must hold a standard driver's license, have at least 2 years of driving experience, and have a clean driving record with no accidents or violations.

Responsibilities

  • Prepare vehicle-delivery explanations and arrangements suited to customers' needs.
  • Create daily and weekly reports and analyze delivery performance to improve productivity, prevent delays, and provide customers with an excellent experience.
  • Maximize the delivery schedule.
  • Work closely with Tesla Advisors (sales) to support smooth customer deliveries, and contact customers about deliveries when needed.
  • Coordinate smoothly with support teams, including order operations, vehicle registration, used vehicles, and fleet, as well as service and logistics, on deliveries, vehicle movements, and related activities.
  • Complete additional tasks and projects based on business needs, including sales and delivery.
  • Deliver presentations and sales and delivery activities related to the Tesla ecosystem.
  • Assist with internal training and new-hire training.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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