Tesla

Makes electric cars, robotaxis and grid batteries

Field Service Technician - Commercial

Equipment Field ServiceUpdated on Nov 10

Full-timeStaten Island, NY, USANo salary listed

About the Job

Requirements

Electrical trades experience troubleshooting power electronics and low-voltage controls.
Experience using power and hand tools, electrical equipment, isolation meters, and multimeters.
Ability to independently navigate numerous computer applications and technologies.
Flexibility to work weekends and/or overtime and stay overnight to support operational needs.
Ability to travel to multiple sites daily and travel for up to two weeks at a time on short notice.
Compliant government-issued identification for domestic air travel and/or access to certain federal facilities.
Valid driver's license.
Ability to work at great heights and in extreme environments, perform prolonged repetitive duties, and frequently lift at least 50 pounds.

Responsibilities

Perform preventive maintenance on commercial inverters to maintain warranty coverage.
Respond to corrective maintenance cases involving commercial solar photovoltaic systems, commercial energy storage systems, and vehicle charging stations, and update online case logs accurately.
Attend inverter training schools and demonstrate outstanding performance.
Work with Operations Engineering Systems Reliability team members to respond to open-case directions and provide requested data.
Write reports as required to meet deliverables in commercial operations and maintenance contracts.
Respond to customer concerns about system performance or functionality.
Maintain company vehicles, tools, electronics, software, and issued property in good condition.

Category	Energy - Solar & Storage
Location	Staten Island, New York
Requisition ID	278988
Type	Full-time

Job Description

<p>Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, Batteries such as Powerpacks and Megapacks, and Electric vehicle Charging Stations. </p><p>The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.</p>

Job Responsibilities

Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
Attend and demonstrate outstanding performance at multiple inverter training schools
Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
Report writing, where required, to comply with deliverables in commercial O&M contracts
Respond to customers’ concerns with the performance or functionality of their system
Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept

Job Requirements

Electrical trades experience within troubleshooting power electronics and low voltage controls
Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters
Experience navigating numerous computer applications and technology independently
Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission
Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice. Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities
Valid driver’s license required
Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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