Multi-Dwelling Unit Specialist

Description

Location: Cedar Rapids

Department: Install/MDU's

Employment Type: Full-Time

Connect Communities. Grow Your Career. Make an Impact.

At ImOn Communications, we’re more than a technology provider we’re a team of people passionate about keeping our community connected. As a Multi-Dwelling Unit (MDU) Specialist, you are responsible for the planning and execution of structured cabling for fiber optic and coaxial systems within MDU environments. This position will route cables through risers, conduits, and utility closets while adhering to local codes, safety standards, and company specifications. You will work in Multi-Dwelling Unit (MDU) complexes, including residential apartment buildings, condominiums, mixed-use facilities, and commercial complexes.

Whether you’re beginning your career or bringing years of hands-on experience, this role offers training, and clear advancement paths that let you grow at your own pace.

What You’ll Do

• Install customer equipment for ImOn Services. Install and configure splitters, amplifiers, network cabinets, Multi-Service Terminals (MSTs), and ONTs as required to support high-quality broadband delivery.
• Measure and evaluate signal strength using appropriate testing equipment.
• Inspect, test, and analyze cable lines and transmission equipment to identify faults or performance issues
• Access service areas, this could include but not limited to climbing ladders, poles, or entering crawl spaces to string lines, install terminal boxes, or place auxiliary devices.
• Communicate effectively with customers during on-site visits, explaining services and resolving issues.
• Plan and execute structured cabling for fiber optic and coaxial systems within MDU environments.
• Route cables through risers, conduits, and utility closets while adhering to local codes, safety standards, and company specifications.
• Collaborate with property managers, construction teams, and other contractors to ensure installation work is scheduled, documented, and completed with minimal disruption to residents or tenants.
• Accurately document cabling routes, termination points, and installed equipment. Maintain clear and organized labeling of all connections for future maintenance.
• Follow all company safety procedures, including the use of PPE, ladder and confined space protocols, and lockout/tagout where applicable.
• Perform installations for both residential and commercial tenants within the same MDU when applicable, ensuring consistent service quality and adherence to both operational standards.
• Perform all other duties as assigned by leadership.

Requirements

What We’re Looking For:

• Strong communication and customer service skills
• A positive, professional attitude — even in challenging situations
• Technical curiosity and a willingness to learn
• Dependability and attention to detail
• Ability to work independently and as part of a team
• Comfortable working outdoors and at heights (ladder work, crawl spaces, etc.)

Minimum Requirements:

• High school diploma or GED (or equivalent experience)
• Valid state-issued driver’s license with a driving record that allows employee to be insured by ImOn’s insurance carrier.
• Ability to meet company training and safety certification standards.

Preferred Qualifications:

• Telecommunications installation/wiring experience preferred

Why Join Our Team:

• Career Growth: Structured advancement from MDU Specialist I ? II ? III, with company-supported certifications.
• Training & Development: Comprehensive onboarding and ongoing learning to help you build technical and leadership skills.
• Work with Purpose: Help families, businesses, and communities stay connected through reliable, high-quality service.
• Team Culture: Join a supportive group of professionals who value safety, collaboration, and doing things the right way.
• Performance Recognition: Earn advancement and rewards based on your quality, efficiency, and customer satisfaction results.
• ImOn will hook you up with Company Benefits:
• Competitive pay
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (vacation, holidays, and sick days)
• Company-provided tools, uniforms, and vehicle for field roles
• Employee discounts on services and partner programs
• Wellness and employee assistance programs

Ready to Get Started?

If you’re ready to take on a rewarding role that combines hands-on work, customer connection, and career growth, we’d love to hear from you.

Apply today and start building the network of tomorrow — with us.

www.ImOn.Net/Careers

ImOn Communications, LLC is an Equal Opportunity Employer