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Europcar Mobility Group

Global car and van rental provider

Branch Manager / Rental Station Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeCologne, Germany

About the Job

Requirements

  • A valid passenger-car driving licence, at least class B, is required.
  • Several years of experience in a comparable leadership position are required; experience in car rental, retail, hospitality, gastronomy, or the service sector is ideal.
  • Initial experience in employee leadership and the ability to motivate and develop teams are required.
  • The candidate must be results-oriented and service-oriented and demonstrate organizational skills.
  • Fluent German and good basic English language skills are required.
  • Enthusiasm for the automotive sector is required.

Responsibilities

  • Manage the branch independently and use key performance indicators to drive continuous improvement.
  • Lead, motivate, and train the on-site team, particularly in service quality, sales of additional services, and damage management.
  • Participate actively in recruitment and ensure effective onboarding of new team members.
  • Ensure excellent customer service, support existing customers, and maximize customer satisfaction.
  • Manage the efficient allocation of the vehicle fleet and coordinate external service providers.
  • Take responsibility for smooth operational processes at the location.

About the Company

Europcar Mobility Group

Global car and van rental provider

Europcar Mobility Group provides car and van rental services worldwide for individuals and businesses. Customers reserve a vehicle online or at staffed locations, pick it up, use it for a period from hours to months, and return it, with access to a large, multi-brand fleet across Europcar, Goldcar, and Fox-Rent-A-Car. The multi-brand strategy targets different price points and regions, offering a broad geographic footprint and a straightforward, seamless rental experience. Its goal is to make mobility easy, enjoyable, and environmentally friendly by helping people and businesses move more efficiently.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1949

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