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DoorDash

Runs apps for local food and grocery delivery

Kitchen Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeRoseville, MI, USA$56.2k - $82.7kIn-person

About the Job

Requirements

  • At least 3 years of experience in a medium- or high-volume fast-casual or full-service restaurant environment.
  • At least 1 year of experience leading teams, including hiring, scheduling, coaching, and performance management.
  • Hold or be willing to obtain a ServeSafe Manager certification and maintain high standards for food safety and cleanliness.
  • Be able to motivate teams of at least 5 employees to perform and grow.
  • Be comfortable using Excel or Google Sheets to make decisions.
  • Be available for regularly scheduled late-night and weekend hours.
  • Be comfortable working across kitchen and fulfillment operations and understand how culinary execution and order flow affect site metrics such as accuracy, quality, and efficiency.
  • Have or quickly learn working knowledge of inventory management systems, product flow, and fulfillment best practices within a multi-operation site.
  • Adhere strictly to food safety, inventory controls, and safety protocols, and maintain sound judgment and unimpaired performance around high-risk kitchen equipment and fast-paced food production.

Responsibilities

  • Lead the daily operations of a DoorDash-owned kitchen within a DashMart fulfillment center, overseeing operations associates and shift leads to ensure meals are prepared safely, efficiently, and to quality standards.
  • Manage staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success.
  • Lead multiple food concepts, improve processes, and work with the Site Manager; cross-train in DashMart operations and work on both sides of the business.
  • Hire, coach, and develop hourly Kitchen Associates and Shift Leads, build a safety-first culture, and help the team navigate new food concepts and growth projects.
  • Handle on-site escalations, including coordination with cross-functional partners.
  • Drive kitchen performance through effective scheduling, maintaining par levels, accurate recipe execution, and deployment of network best practices.
  • Analyze performance metrics, identify root causes of issues such as prep gaps or order quality, and implement solutions that improve efficiency and adoption.
  • Refine processes and partner with the Site Manager and cross-functional teams to execute initiatives and continuously improve kitchen operations.
  • Coach the team to maintain recipe accuracy, food safety, and storefront availability.
  • Collaborate with central teams to ensure the site has the tools, training, and support needed to achieve quality outcomes.

Desired Qualifications

  • Take ownership and thrive in fast-changing, startup-style environments where tasks may vary in scope.
  • Be a creative problem solver who challenges established processes and finds better approaches.
  • Be analytical and data-driven.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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