Vertiv

Builds power and cooling systems for data centers

Field Service Tech 2 - Switchgear

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeDallas, TX, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
ASMET is listed as a qualification.
A valid driver’s license is required.
Mechanical and electrical aptitude is required.
At least 2 years of hands-on electronic experience or field services is required.
Training in electrical theory and technologies is required.
Familiarity with electrical and electronic test equipment and fundamentals is required.
Ability to read and interpret electrical line diagrams and blueprints is required.
Ability to regularly lift at least 50 pounds is required.
Specific vision abilities include close, distant, color, and peripheral vision; depth perception; and the ability to adjust focus.
Standard computer skills, including Microsoft Outlook, Word, and Excel, are required.
At least 2 years as a Field Technician Level I is required for job progression.
Product and field knowledge assessments must be up to date for the job level.
The candidate must meet all aspects of the current job description and maintain performance appraisal ratings at least equal to the District average.
Candidates must pass a pre-employment drug test and background check.
The role requires maintaining certifications according to the Job Progression table.

Responsibilities

Assist with start-up commissioning, integration, emergency service, and troubleshooting of electrical switchgear and associated equipment, including PDU, ATS, PDC, circuit breakers, protective relays, PLCs, meters, and other automated devices.
Perform mechanical repairs and modifications under the direction of senior technicians.
Establish and maintain rapport with customers, co-workers, sales representatives, and others, and maintain continuous communication with CRC, the supervisor, and the direct manager.
Plan and accomplish goals using limited experience and judgment, and perform a variety of work-related tasks under general supervision while working independently to a large degree.
Provide on-site and phone assistance to customers.
Communicate equipment issues to National Technical Support.
Perform scheduled maintenance tasks according to company guidelines.
Implement Field Change Notices according to published guidelines.
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.
Travel as required; the posting specifies 80% travel.
Work outdoors and around moving machinery, and perform frequent standing, kneeling, crawling, stooping, bending, twisting, climbing, and driving, with exposure to extreme cold, extreme heat, and medium-to-high noise levels; use required protective equipment.

Desired Qualifications

ASEET is preferred.

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

Rely on limited experience and judgment to plan and accomplish goals
Perform a variety of work-related tasks
Capable of working under general supervision but to a large degree independently
Maintain certifications per Job Progression table

TECHNICAL

Render on site and phone assistance to customers.
Communicate with National Technical Support on equipment issues
Perform work related tasks according to company guidelines for scheduled maintenance
Implement Field Change Notices according to published guidelines
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

QUALIFICATIONS

High School Diploma or GED required
ASMET
Valid driver’s license is required
Mechanical & Electrical aptitude
2+ years of hands-on electronic experience or field services.
Training in electrical theory and technologies.
Familiarity with electrical / electronic test equipment and fundamentals
Must be able to read and interpret electrical line diagrams and blueprints
Must have ability to regularly lift at least 50 pounds
Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Standard computer skills including MS Outlook, Word, and Excel
Foster a Customer-First Mindset

Job Progression Requirements

Minimum of 2 years as a Field Technician Level I
Product and field knowledge assessment up to date in accordance with job level (refer to job progression chart)
Meet all aspect of your current job description
Consistent Performance appraisal ratings of a score equal to the District average

Preferred Qualifications:

ASEET – preferred

PHYSICAL & ENVIRONMENTAL DEMANDS

Medium Lifting (30 Ibs. – 45 Ibs.)
Heavy Lifting (over 50 Ibs.)
Frequent Standing
Frequent kneeling / crawling / stooping
Frequent bending / twisting
Frequent climbing (stairs, ladders)
Frequent driving (car, van, truck)
Extreme cold (below 32*)
Extreme heat (above 100*)
Noise Level (Medium / High need to shout to be heard)
Working around moving machinery (fork-lifts, tractors)
Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
Work outdoors (no effective protection from weather)

TIME TRAVEL REQUIRED

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development

#LI-HR1

About the Company

Vertiv

Builds power and cooling systems for data centers

Vertiv builds power and cooling equipment that keeps data centers, communication networks, and industrial facilities running through outages and heavy computing loads. Its Liebert cooling systems manage the heat generated by servers, while its power products protect equipment and distribute electricity. The company sells equipment directly and through distributors, then earns additional revenue from installation, maintenance, spare parts, and services throughout the equipment life cycle. Its portfolio also includes racks and software for monitoring and managing IT equipment. Vertiv became a standalone company in 2016 and is headquartered in Westerville, Ohio.

Company size: 10,001+
Company stage: IPO
Headquarters: Westerville, OH
Founded: 2016

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