Certified Medical Assistant or Licensed Practical Nurse - Palouse Heart Center
About the job
- Maintain licensure in good standing that is acceptable in the State of Washington.
- Maintain active Basic Life Support certification.
- Demonstrate the ability to perform the required technical skills for a medical assistant.
- Demonstrate the ability to perform the required technical skills for the specific clinic.
- Learn and adapt to technology.
- Initiate and participate in activities that enhance daily clinic and organizational operations.
- Manage time, tasks, and resources appropriately.
- Communicate effectively verbally and in writing with colleagues, patients, and customers.
- Demonstrate strong typing skills.
- Read and write clearly and understand policies, labels, and written instructions.
- Coordinate patient care, including direct patient care, information gathering, and transitions of care.
- Practice within the organization’s established care model, including planning, implementing, evaluating, and communicating all phases of patient care.
- Establish and maintain communication and collaboration with colleagues, patients, and community members to promote teamwork and positive patient outcomes.
- Plan and prioritize patient care plans and the clinic’s daily work to maintain professional delivery of patient care.
- Interview patients and caregivers to assist with patient care plans.
- Document patient care conversations, care provided, and other work in the electronic medical record according to organizational standards.
- Coordinate care for the defined patient panel according to organizational standards.
- Make decisions using professional judgment within the legal scope of practice.
- Promote and contribute to a positive work environment while serving others with a professional and positive attitude.
- Train, demonstrate, or guide others in assigned work, including new staff and medical assistants in training.
- Experience in an ambulatory clinic setting.
About the company
Pullman Regional Hospital is an acute care facility serving the Palouse region from Pullman, Washington. It provides 24-hour urgent and emergency care with board-certified physicians, a fully digital imaging center, Nuclear Medicine, Oncology, Digital Mammography, MRI, and advanced surgical options including da Vinci robotic-assisted surgery, plus telemedicine (Telestroke) and therapy services, genetic counseling, and full-service obstetric care. The hospital operates with three surgical suites, a same-day surgical center, and is accredited by The Joint Commission, emphasizing patient well-being, comfort, and precision in treatment. It stands out through high patient satisfaction scores and recognition as a top workplace in healthcare, supported by technology investments that enable fast, accurate diagnoses and treatment in a rural area, with the goal of providing comprehensive, high-quality medical care close to home.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Pullman, Washington
Founded
2001
Get referred to Pullman Regional Hospital
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Simplify's Take
What believers are saying
- DOH signed off Phase 1 on July 29, 2026, unlocking new occupied space.
- Craig Carstens started as CFO January 12, 2026, strengthening financial discipline.
- Bond-backed construction and philanthropy support expansion funding without immediate capital strain.
What critics are saying
- April 2026 server outage shut phones and medical records, exposing brittle core systems.
- Patient Care Expansion runs through late 2027, creating cost overrun and disruption risk.
- Oct. 2025 Epic billing failure delayed 2,500 patient bills, threatening cash collection.
What makes Pullman Regional Hospital unique
- Phased $45-50 million expansion adds emergency, surgery, imaging, and lab capacity through 2027.
- Hospital absorbed Whitman County Senior Nutrition in August 2026, deepening community healthcare reach.
- More than 700 employees make Pullman Regional the Palouse’s third-largest employer.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
401(k) Retirement Plan
Professional Development Budget
Conference Attendance Budget
Company News
Urologist Dr. John Keizur hosts 29th Annual free Prostate Cancer Screening day in Pullman. Sep 11, 2026 | Last updated Sep 11, 2026 PULLMAN, WA - Dr. John Keizur, Urologist with Pullman Regional Hospital's Palouse Urology Center, will host his 29th Annual Prostate Cancer Screening and Exam Clinic on Tuesday, September 15, from 8 a.m. to noon at Palouse Urology Center, which is located at 825 SE Bishop Blvd. Suite 101, in Pullman. This clinic is provided at no charge and is walk-in; no appointment necessary. Patients will receive a PSA (prostate-specific antigen) blood test (sample taken on site) and an optional exam to help detect early signs of potential prostate cancer. No appointments or fasting are needed, and patients will receive results through MyChart or by mail in less than one week. The American Urological Association and American Cancer Society recommends baseline screening for men between ages 45 and 50 (or as early as 40 for higher risk), in addition to routine screening. "This is an annual reminder to stay on top of your health," says Dr. John Keizur, Urologist with Palouse Urology Center. "When it comes to your health and urology, don't put it off, especially if you're a man over the age of 50. This simple blood test and exam can mean early detection of prostate cancer. Early detection almost always means better outcomes." Dr. Keizur is a board-certified urologist and founded Palouse Urology in 1996. He treats children, adolescents and adults for common problems like bladder and kidney infections, kidney stones, difficulties urinating or with incontinence, erectile dysfunction, low testosterone, and other complex urological conditions. Dr. Keizur is a da Vinci robotics surgeon who utilizes the latest minimally-invasive surgical techniques. Palouse Urology Center Contact: www.pullmanregional.org/urology 825 SE Bishop Blvd., Suite 101 Pullman, WA 99163 Phone: (509) 332-3499 Media Contact: Alison Weigley, Director of Strategic Planning & Business Development Public Information Officer Pullman Regional Hospital Office: (509) 332-2041 / Cell: (509) 330-0242 [email protected]
Kari Sampson joins Pullman Regional Hospital Foundation as Development Officer. Aug 31, 2026 | Last updated Aug 31, 2026 PULLMAN, WA - Pullman Regional Hospital Foundation has welcomed Kari Sampson as its new Development Officer. Sampson joined the Foundation in August, bringing more than 20 years of experience at Washington State University in recruitment, student success, retention, coaching and philanthropy. Most recently, Sampson served as Director of Development for WSU's College of Education, Sport, and Human Sciences, working with alumni, donors and community partners. For Sampson, joining Pullman Regional Hospital is also a deeply personal connection to the community she has called home for 22 years. Her daughter, Faith, received care at Pullman Regional Hospital as a child, an experience that left a lasting impression on the Sampson family. "Pullman Regional has been a part of our family's story and I have experienced firsthand what it means to have extraordinary care at our community hospital," Sampson said. "I am incredibly grateful for the ways my daughter and our family were supported during a very difficult time. We felt an extension of professional and personalized care from the moment we entered PRH and eventually returned home. That extension of care has continued and amplified over the years. Pullman Regional is filled with skilled and caring professionals. The opportunity to advocate and serve on behalf of this organization is an honor and a privilege." For Sampson's daughter, now a pre-med sophomore, the experience helped inspire her decision to pursue a career in medicine as a rheumatologist. "So much of her motivation in doing so is rooted in the care and ongoing support she has received from so many at Pullman Regional Hospital - doctors, nurses, staff, and volunteers alike. She hopes to pay that forward in her future career," says Sampson. Sampson believes one of the most rewarding parts of philanthropy is connecting generous people with opportunities to make a lasting difference. "I've always enjoyed connecting with people," she said. "The ability to do so in a professional manner, helping identify where personal passions align with our community needs in healthcare, is icing on the cake! There are so many people in our community who want to make a difference. I am honored to help connect their generosity with the needs and opportunities that will strengthen healthcare for our region." In her new role, Sampson will help cultivate and strengthen relationships with colleagues, donors and community members while connecting philanthropic support with opportunities that advance Pullman Regional Hospital's mission of improving lives through exceptional healthcare. "We are thrilled to welcome Kari to the Pullman Regional Hospital Foundation," said Linda Infranco, Executive Director for the Foundation. "Her extensive experience, genuine and authentic character and her local connections are an incredible asset as we continue to grow awareness for philanthropic support for our amazing hospital and healthcare system." A first-generation University of Washington graduate and former collegiate golfer, Sampson is a lifelong champion of education and community. She is excited to continue serving the Palouse through Pullman Regional Hospital. Sampson's office is located in the hospital's administrative offices at Corporate Pointe, across the street from Pullman Regional Hospital. Outside of work, Sampson enjoys planning her next adventure, searching for sunshine and a beach, and spending time on the golf course with her husband, Jason, and their daughter, Faith. Learn more about the Pullman Regional Hospital Foundation. Media Contact Alison Weigley, Director of Strategic Planning & Business Development Public Information Officer Pullman Regional Hospital Office: (509) 332-2041 / Cell: (509) 330-0242 [email protected]
Pullman Regional relaunches Whitman County Senior Nutrition Program. Aug 13, 2026 | Last updated Aug 13, 2026 Pullman, WA-Pullman Regional Hospital's Senior Nutrition Program is now fully operational under the hospital's Integrated Care Services department to ensure continued access to vital nutrition services for older adults or adults impacted by mobility barriers across the region. Supported by Aging and Long Term Care of Eastern Washington (ALTCEW), the Senior Nutrition Program manages congregate meal sites, a home meal delivery service, and provides other nutrition resources to help seniors remain connected to their community and receive the nutritional support they need. This acquisition comes after the discontinuation of services by the Whitman County Council on Aging in late 2025, and the program has since been adopted within Pullman Regional Hospital's inclusive care model, falling under Integrated Care Services. Pullman Regional has hired Allyssa Sheppard as the Program Coordinator to regulate program services, complete administrative tasks, and onboard volunteers. She previously worked at the hospital as a Chef for the Red Sage Cafe and was most recently the Executive Chef of Catering for Washington State University. Allyssa shares that her love for community motivates her to bring joy and happiness to seniors, giving them a safe, welcoming space to meet others and socialize over shared meals. The Senior Nutrition Program currently operates four congregate meal sites in Pullman, Palouse, Uniontown, and Colfax. Each site has a designated day of the week for meal service, which begins at 12 p.m. each day: Tuesdays at the Pullman Senior Center, Wednesdays at the Palouse Community Center and Uniontown Community Building, and Thursdays at the Colfax Food Pantry. The Senior Nutrition Program is also continuing the Meals on Wheels program for home-bound seniors to deliver hot, nutritious lunchtime meals with the help of volunteers. Volunteers will additionally help attend to seniors at congregate meal sites and complete supplementary tasks as needed. Those interested in learning more about Meals on Wheels or about volunteering can reach out to Allyssa Sheppard directly at (509) 336-7414. Currently, the Senior Nutrition Program is offering a voucher on fresh fruits and vegetables from the Moscow and Lewiston Farmers Markets through the Senior Farmers Market Nutrition Program (SFMNP). Those eligible for the SFMNP must be 60 years old or older, a resident of Washington state, and 185% below the Federal Poverty Level. The application is accessible on the program's webpage at www.pullmanregional.org/snp. Further updates on program operations and expansion will be shared as development continues. To learn more about Pullman Regional's Senior Nutrition Program and other support services, visit www.pullmanregional.org/snp. Media Contact: Alison Weigley, Strategic Planning & Business Development Director Public Information Officer Pullman Regional Hospital Office: (509) 332-2041 / Cell: (509) 330-0242 [email protected]
Join Pullman Regional Hospital's MVP Mixer fundraiser at Red Barn Farms. The Pullman Regional Hospital is hosting their MVP Mixer, an annual fundraiser supporting its Sports Medicine High School Athletic Training Program, on August 6, starting at 5:30 pm at Red Barn Farms in Colton. The program brings certified athletic trainers to local high schools in Potlatch, Colton, Garfield-Palouse, and Pullman to provide students with professional-level sports medicine care. Funds raised at the event support staff salaries, medical supplies, and equipment. The evening will feature food and beverages catered by Birch & Barley and raffle prizes. Tickets are $50 per person or $350 for a table of eight.
Pullman Regional Hospital hires Craig Carstens, MHPA, as Chief Financial Officer. PULLMAN - Pullman Regional Hospital has hired Craig Carstens, MHPA, as its new Chief Financial Officer, succeeding Steve Febus, who served in the role for more than 30 years. Carstens brings over 15 years of progressive financial leadership across hospital and clinic settings, including critical access hospitals and multi-site rural health systems. Prior to joining Pullman Regional, Carstens served as CFO, CIO, and Compliance Officer at Floyd County Medical Center in Charles City, IA, managing strategic financial planning, capital investment strategies, and revenue cycle enhancements. He has also served as CFO at Osceola Regional Health Center, and as Director of Financial Operations at Mercy Medical Center. Carstens holds a Master of Health Policy and Administration from Washington State University and a Bachelor of Business Economics with a minor in Accounting from South Dakota State University. He specializes in leveraging data and analytics to improve financial decision-making, operational efficiency, and alignment with mission-driven care delivery. "Craig brings strong educational credentials, extensive experience, and deep financial acumen across multiple healthcare organizations, with a particularly strong background in rural healthcare," said Matt Forge, CEO of Pullman Regional Hospital. "His skills and leadership will undoubtedly be a huge addition to our team." Carstens will oversee the hospital's financial strategy and operations, ensuring resources are effectively managed to support clinical services, facility development, and long-term sustainability. "My family couldn't be more thrilled to move to Pullman, settle into our new house and be part of this community," said Carstens. "Getting back to the Palouse has been a priority; I've never lost sight of Pullman Regional Hospital throughout my career, and I'm grateful to join this team and be an engaged and active member of the Pullman community." Castens will officially start at Pullman Region Hospital January 12, 2026. The national search to fill the role of Chief Financial Officer drew interest from more than 55 qualified applicants.